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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!
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jusbella
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Sep 8 2019, 08:53 PM
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QUOTE(Hwoarang45 @ Sep 8 2019, 08:48 PM) haha no i mean unifi/streamyx with vpn it works, and other isp has no issue too, thats why i can conclude its tm block the access or blizzard block tmnet No la... TM won't block it. Different ISP have different network infra and own routing. So can't say Digi Maxis Celcom no issue then u confirmed is TM block... Its not! TM got their own routing to international network, so other ISP as well..
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jusbella
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Sep 9 2019, 12:21 PM
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How to remove bundle rm30 phone call? Live chat can do?
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jusbella
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Sep 10 2019, 07:24 PM
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QUOTE(faytleingod @ Sep 10 2019, 06:41 PM) My previous Unifi Advance 30mbps got free upgraded to 300 mbps and im paying around RM147 (with tax) my 2 years contract almost end... will this speed and pricing maintain? Seems like more "untung" than the current 100mbps RM129 package (RM134 with tax) Someone reported got rm129 for 800mbps, some even getting lower than 129 for 800mbps.
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jusbella
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Sep 12 2019, 08:30 AM
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QUOTE(Garena @ Sep 12 2019, 08:07 AM) How to get that for unifi personal plan? Is it possible to request for the same price? I know some of my customers paying RM249 (before tax) for unifi business plan 500 Mbps too. 500 d/100 u. While i'm paying RM299 (before tax) for the same plan. Where is the streamlined pricing? Had tried my luck to argue, no luck.
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jusbella
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Sep 28 2019, 06:08 PM
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QUOTE(vknight @ Sep 28 2019, 06:02 PM) Hi Guys. Just checking. If a condo recently have been installed with Time Fiber, ia there a possibility that TM will also install Fiber? Cause I am paying quite high for 50 Mbps and planning to change to Time. I asked TM but they are not giving any answer. Nope, that fibre is belong to TIME only, and TIME committed their fibre is not shareable to other party as well.
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jusbella
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Oct 2 2019, 10:19 AM
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Who else using 500mbps + ultimate pack pay RM179++? Any luck try get 800mbps RM99?
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jusbella
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Oct 2 2019, 10:33 AM
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QUOTE(WinterDays @ Oct 2 2019, 10:26 AM) Live agent say no penalty for downgrade.  Downgrade will cost u lock 24 month contract.
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jusbella
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Oct 2 2019, 01:47 PM
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QUOTE(vez @ Oct 2 2019, 01:05 PM) mine (500Mbps + Ultimate + STD20) MYR99  How u get so cheap?
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jusbella
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Oct 2 2019, 08:30 PM
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Free internet?
Something is fishy....
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jusbella
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Oct 6 2019, 05:43 PM
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Anyone have 800mbps in cheaper price want transfer ownership?
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jusbella
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Oct 6 2019, 05:48 PM
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QUOTE(GamersFamilia @ Oct 6 2019, 05:46 PM) means you want to transfer ownership from your account is it ? I want take other ppl account  In short I want terminate my super expansive unifi plan and take other ppl plan whoever willing to let go their plan.
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jusbella
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Oct 6 2019, 08:38 PM
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QUOTE(neobie @ Oct 6 2019, 07:58 PM) Anyway to access wired/wirelessly to the TM Unifi modem to check the actual connected speed given by TM? I am using D-link DIR-850L provided by TM, the maximum speed I can achieve is only 100Mbps. Tried with wireless and wired with cat5e cable. My package is 300Mbps Turbo. Moem is Alcatel-Lucent I-240G-D. I am asking so because back in old time, TM could give lower speed than actual speed that a Streamyx user have. EG, 8Mbps, TM only give 2Mbps, and the actual connection speed can be checked from Modem. Just plug in directly connection between modem and your laptop Lan port then hover to control panel network adapter and see the status section, it'll show connected speed.
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jusbella
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Oct 6 2019, 09:23 PM
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QUOTE(neobie @ Oct 6 2019, 09:15 PM) It wouldnt connect and no appropriate IP. I want to access modem dashboard instead of windows . Alcatel never had any gui access. It's accessible by telnet only. Only TM able to access. And yes it'll not get any IP address but in adapter status you'll able to see what the connection speed you get. If u getting 100mbps only then you have to call TM and tell them need to configure modem port speed. This post has been edited by jusbella: Oct 6 2019, 09:27 PM
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jusbella
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Oct 6 2019, 09:52 PM
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QUOTE(lynskey @ Oct 6 2019, 09:45 PM) Guys... I need help. Just got my upgrade to 300mbps. There is 2.4 and 5g wifi network. Then i gatal access my laptop to the router setting since my laptop cant detect the 5g, only display 2.4. I go and switch off the 2.4 via the menu and now cant access the wifi via laptop. How to go about? On my phone also the 2.4g goes missing. Only 5g available. Use Lan cable to access router and turn on back 2.4 done.
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jusbella
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Oct 6 2019, 09:57 PM
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QUOTE(lynskey @ Oct 6 2019, 09:53 PM) Just cucuk any of the port behind? I remember i did turn on and save the 2.4g setting . But somehow it didnt show on my laptop and phone now. Any port between 1-3 only. Port 4 reserved for unifitv.
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jusbella
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Oct 6 2019, 10:07 PM
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QUOTE(lynskey @ Oct 6 2019, 10:05 PM) Ok thank you so much. 👍 But why my laptop doesn't show the 5g wifi? Pls check your devices manager, check wifi adapter model, most probably your laptop is wireless a/b/n/g only. If want 5ghz u need dual band wireless adapter/card.
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jusbella
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Oct 7 2019, 07:31 AM
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QUOTE(neobie @ Oct 7 2019, 01:41 AM) Can I configure the modem port speed on my own ? Sorry nope, otherwise you are TM engineer staff.
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jusbella
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Oct 7 2019, 01:28 PM
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QUOTE(neobie @ Oct 7 2019, 01:14 PM) Upon checking, my link speed in mac shows 1Gbit/s In that case make sure u use good cable. And make sure your router connected speed is 1gpbs as well. If everything u confirmed is 1gpbs, and your speed still lower than 100mbps, you need call TM ad... Your account might not configured to 300mbps yet.
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jusbella
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Oct 8 2019, 06:34 PM
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QUOTE(neobie @ Oct 8 2019, 05:35 PM) Today TM guys come to my house. They found out the problem is within Router and help to me change new Router. As a result, I will be charged RM53 and renew contract of two years. But, I have 2 units of exact same old D-LINK router (d-link dir-850l), and 2 units are tested by TM both can only go below 100Mbps. It is proven that the unit can't support such high speed (300mbps) themselves. TM guys simply say that the "Router can support but maybe they are old already and got problem now". How can I accept such explanation ? I suppose to get a free upgrade of Router after TURBO upgraded. So how do I justify my self if I called to TM 100 ? Free turbo upgrade doesn't meant you'll have free charge. If your account still within contract then you'll get it free, or else you'll be charged. Modem (BTU) is excluded as its lifetime, TM asset.
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jusbella
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Oct 13 2019, 10:03 AM
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QUOTE(getalong6165 @ Oct 13 2019, 09:56 AM) Hi Guys. Would like to ask has anyone tried to replace the tv box after it gets faulty and after warranty period? Just yesterday after a lightning trip, the tv box went faulty and lights just keep blinking despite hard reset. Unifi gave 2 options , either renew contract and get free replacement or pay RM350 for both site and replacement of hardware. 3rd option, find your friend or search online sell who not using the TV box then get from them, then call up tm to bind the new tvbox Mac address, enter your username and password, voila... Easy..
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