My home unifi had been upgraded to 500mbps last 2 months. I had bought ASUS wireless router RT-AC86U to replaced my ASUS N14UHP in order to achieve 300mbps+. I had requested a new PPPoE password from TM but still it stated "Not Connected", then i retry on my old wireless router with the new password and it works...

I had a chat with TM live chat, they said the PPPoE id and password are correct, ask me to contact ASUS support. Any suggestion? I am using the merlin firmware on RT-AC86U.




This post has been edited by Henry0829: Jan 25 2019, 07:10 AM

Make sure go to Lan, IPTV, choose unifi home or business profile.

See here: https://www.blacktubi.com/unifi/setup-asus-router-for-unifi/

Don’t forget to select Unifi Home or Business. Unifi use VLAN tagging so if you don’t enable that, you will never be able to connect.

Yes, need to enable IPTV profile. Here are the video guides...



For China version...

Click "special requirement from isp" checkbox during ppoe username and password key entry or, as mentioned by justbella, go to LAN>IPTV and pick "Unifi-Home" profile there.

Thank you guys~ Just back home from work and changed the IPTV settings.
5GHz can get around 250mbps dl speed and lan can reached 530mbps+.
2.4Ghz ping around 180+..... and dl speed around 40mbps. (Maybe I need to change the channel..)


This post has been edited by Henry0829: Jan 25 2019, 07:59 PM