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 TM schemes to force maxis fibre customer problem, TM schemes

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efan
post Jan 23 2019, 09:52 AM

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Joined: Oct 2007


QUOTE(BestNOne @ Jan 23 2019, 09:47 AM)
I have been using maxis fibre for almost one year plus and I have not face any problem, everything is just work perfect and pristine because I am one of the first customer who subscribe maxis fibre after TM lays the fibre cable until now.

Out of the sudden, TM cames and fix my neighbour's line and came second time to fix again. after that my line just puff gone I cant go online anymore, my BTU just cant connect to internet anymore. Worse of all I am not in.

After that I complained it to maxis fibre customer service and escalate the case on Wednesday. They said they are unable to make appointment with TM until next week.  bangwall.gif  this makes me "facepalm"  doh.gif  I am facing problem and you require me to wait for 1 week =.= and this whole week i am unable to use internet to do my work. mad.gif

Ok waited till that day Tuesday, TM came first and fix the port behind my house by just plugging it back. after that we asked TM why is our port suddenly disconnect? First guy said oh is because our maximum ports have 8 ports and if other(maxis) took over they need to unplug and give our customer first. Fine!! After that we ask the second guy and he said oh you fibre line have been EATEN by INSECT.  blink.gif ..........
I like really!!!! waa so insect can just come out and bite my line out of nowhere because my line is tastier. hahaha rclxms.gif

Around Evening, Maxis only came and check our internet speed and write their reports. after that, I ask maxis why my line suddenly just gone after TM came and fix my neighbour's line? is it they just exchange mine with theirs. The answer he gave me maybe, ya maybe.

WAAA, TM how can you do this, I know is your line but you don's have to make people to change your line by doing these kind of evil scheme. ZZZZ
sweat.gif  sweat.gif Bravo TM Bravo TM  rclxms.gif  rclxms.gif
Asking Any of you guys faced these kind of problem before??? This makes me sad because Maxis customer is always in disadvantage.
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May i ask sir, where is your location?

 

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