Nov 16 2021, 04:26 PM
QUOTE(cicibo @ Jan 24 2019, 04:57 PM)
not sure wether my case is a scheme or not..
just on the day that i want to install maxis fibre on my house. the BTU went down which is never happen in 2 years. and yes this is the same date as my unifi contract ended. no link. then the maxis guy call TM to check the cabling. Upon checking, my fibre line from the TM pole back house is causing the problem. Need to lay new cable and pay the TM contractor some more.
no free installation after all.
Not sure whether this thread is still alive, but I experienced the same issue. Just switch from Unifi to Maxis Fibre last week, and after two days of using it. No internet, no link. Maxis came over to check router, no issue and said it was TM side. TM came right after, and upon checking, said that the issue was with my fibre line that connects from the TM pole outside. Had no choice but to change and pay a hefty price of RM 480 for the change of cable just on the day that i want to install maxis fibre on my house. the BTU went down which is never happen in 2 years. and yes this is the same date as my unifi contract ended. no link. then the maxis guy call TM to check the cabling. Upon checking, my fibre line from the TM pole back house is causing the problem. Need to lay new cable and pay the TM contractor some more.
no free installation after all.
. TM technician said that my old cable was chewed up and in terrible condition. Seems fishy to me, planning to lodge a report with MCMC.
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