Channel 100 is back. UI still laggy af though.

Does the epg work properly on your stb (scrolling properly)? On the latest version (released around September) 'no subtitle' option is available, not on the prev version.

This https://gfycat.com/velvetypeskyatlanticblackgoby does not happen on your stb, the orange box disappearing after scrolling for a while?

I notice that this will happen when scrolling to where there's only one program showing on a row (~10 sec mark on the video); thought it was a bug in the software.

This post has been edited by smallgiant: Oct 15 2020, 06:22 PM

i only have to do that every 2, 3 days.

Does your box crash frequently when using time shift functions (ff, rewind, catchup etc.)?

Mine says DDR4 and 16 GB of storage.

have to restart almost daily, the app is absolute garbage. time shift functions are particularly risky, i'm terrified of using those now, hit fast forward twice, boom crash, have to reboot.

I'm using the official box, the hybrid plus box. It's the stupid playtv app, no crashes when using disney, youtube apps etc, it's just when using the playtv app.

have not complained, don't know where to since they shutdown the forum, + they'll probably ask me to clear the cache (standard response), or offer to send technicians, when it's obviously app problem. I complained about the tiny subtitles on twitter, subtitles are still tiny, so why bother? The really annoying thing is when the app crashes, it'll usually take the entire box down with it, requiring restart, which of course takes a long time.

off topic but their unifi mobile app is also garbage, takes literally 1 minute to open on my phone (s10, not the latest but not exactly potato) , big ass comp can't hire proper devs.

I have to deal with all sort of bs on almost daily basis. Now sometimes the volume is either loud or off, few days ago audio came out distorted, had to restart. Only the tv app is affected, disney+ is ok, so it's prob their app is buggy.

Anyone else annoyed by the compressed, tiny subtitles on plus box? Pain in the ass to read. I complained, still no action.

Any idea why bilibili doesn't work on plus box, it says no internet. Can't be China only since it works on browser.

Yes, that happens all the time.

There are no fixes, the app is just garbage, I have to restart the box almost daily now, because when the app crashes it'll take down the entire box with it.


The app runs like crap on the official box (I have the 2nd gen box, the hybrid one).

What settings did you tweak?

This post has been edited by smallgiant: May 14 2023, 02:08 PM

If the replace device screen appears, force stop the app, don't replace device, that way the box won't restart.

One problem after another with this stupid app/box, now subtitles keep disappearing, reboot voila they're back. Anyone else with the same issue?

checked last night, 720p max.

It appears the playtv app works better over wifi than ethernet(vlan). I have complained about the app few times in this thread, couple days ago I had a thought, maybe the problems were caused by the vlan, so unplugged the cable, reboot

1; subtitles magically became bigger, prev the subs were narrow and difficult to read, now it's normal(ish). This is not optical illusion, I did test it.

2; the app feels less laggy, switching channel is slower, the spinning disk stays on longer, but navigation is def snappier.

3; catchup play back ends properly now, when the program is over, it'll switch to current program, previously it'd just crash.

Last night I tried to crash it, I couldn't. I did things that'd usually crash it: switch channel too rapidly, pausing for too long, fast forward/rewind too aggressively, didn't crash. Very strange.

BTW, it has only been 2/3 days so it's not conclusive yet so don't quote me on this.

The current one, hybrid box. But I recently discovered that the Unifi tv app worked better with wifi than with vlan. Check my post here

Yes, but the app doesn't crash all the time anymore and subtitles are actually readable. In term of PQ, the difference isn't that significant.