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 Unifi TV Ver 2, Formerly known as HyppTV

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cucubud
post Sep 2 2023, 06:28 AM

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QUOTE(Momo33 @ Sep 2 2023, 06:02 AM)
yes  .

white box  is normally connect direct to  a specific  LAN port of router. 

UPB box you use  wifi AC  to connect .  hence can use anywhere in your house. 

both will  work .  i have this setup .
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Thank you so much for your reply.
This help me a lot.

cucubud
post Sep 11 2023, 09:13 PM

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QUOTE(AVFAN @ Sep 8 2023, 08:52 AM)
if u r changing total package with new router, they will send technician to do all.

in my case, no router involved, just tv pack change, they mail the UPB.

mind u, unifitv is straightforward but the VOD apps need a little attention.

takes a few days in total.

see post #5927.
https://forum.lowyat.net/topic/4726997/+5920
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I chat with TM, they said I have to subscribe to the whole package. I cannot just subscribe to Ultimate Plus.
How you subscribe just the tv pack?

cucubud
post Sep 12 2023, 07:05 AM

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QUOTE(AVFAN @ Sep 11 2023, 10:08 PM)
there is a min speed to subscribe ultimate plus, min speed for max.

if u r below, they won't allow it until u change to higher speed.

in my case, i was already on 800/ultimate, can change to plus or max.

i did that at unifi selfcare portal.
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What is the minimum speed for Ultimate Plus?
Currently I am using 300/Ultimate.

cucubud
post Sep 12 2023, 08:34 AM

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QUOTE(AVFAN @ Sep 12 2023, 07:34 AM)
u shud be able to upgrade to ultimate plus via this:
https://selfcare.unifi.com.my/login?flyings...ster=%2Fservice

even if u r under contract, shud still be possible since it's an upgrade, yr bill incr.
anyway, i suggest u visit an official TM Point to confirm.
it's well known that unifi chat, unifi call, TM point staff say diff things, not consistent!
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Thank you for your reply.
Will visit TM Point and see what they say.

cucubud
post Sep 12 2023, 08:59 AM

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QUOTE(mazannor81 @ Sep 12 2023, 08:45 AM)
My 30Mbps upgarde menu also can Subscribe to Ultimate Plus
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Did you upgrade your internet speed?

For me, I don't need internet speed upgrade. Just maintain the 300 and upgrade Ultimate pack to Ultimate Plus.
Chat team said cannot. Must subscribe to the new 300/Ultimate Plus.
RM139 + RM69.90 = RM208.90
RM139 is my current bill (excluding tax).

cucubud
post Sep 12 2023, 12:32 PM

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QUOTE(mazannor81 @ Sep 12 2023, 11:31 AM)
No, I didn't. Just the TV pack.
Why don't u try using unifi selfcare. Look what option available
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OK. Will check Unifi Selfcare first.

cucubud
post Sep 12 2023, 02:35 PM

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QUOTE(AVFAN @ Sep 12 2023, 07:34 AM)

u shud be able to upgrade to ultimate plus via this:
https://selfcare.unifi.com.my/login?flyings...ster=%2Fservice

even if u r under contract, shud still be possible since it's an upgrade, yr bill incr.
anyway, i suggest u visit an official TM Point to confirm.
it's well known that unifi chat, unifi call, TM point staff say diff things, not consistent!
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When you upgrade your Ultimate to Max, did TM deduct the Ultimate price and add in the Max price?

I can get to this screen. If I click on the upgrade tab, will they add in the RM69.90 to by current bill of RM139.00?
Attached Image

cucubud
post Sep 12 2023, 03:32 PM

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QUOTE(AVFAN @ Sep 12 2023, 02:48 PM)
My old ultimate was RM60.
Ultimate max is 90. Add 10 for Netflix premium 4k.
Total is now 100. That is +40 from old 60.

The first new bill comes v quickly. It shows all the prorated credit, debit. Next bill, straightforward.
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OK. Thanks for your replies.
I am worried that they add 69.90 instead of 9.90 to the bill.
That is for upgrade from Ultimate to Ultimate Plus.
cucubud
post Sep 25 2023, 12:06 PM

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QUOTE(linkinstreet @ Sep 25 2023, 09:46 AM)
Where is the QR code to scan for the Smart Tv? I can't find it in my phone app 😢
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1. open your Unifi TV app
2. click on Profile
3. the top most is QR Scan

cucubud
post Sep 25 2023, 12:48 PM

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QUOTE(linkinstreet @ Sep 25 2023, 12:31 PM)
So it's not in the SPOTV app, but instead in the Unifi TV app?

Edit - Tested, it does not work
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I log in to spotv using unifitv id.
After you launch spotv, click on the unifitv icon then log in using unifitv id and password.
cucubud
post Sep 25 2023, 01:50 PM

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QUOTE(linkinstreet @ Sep 25 2023, 01:05 PM)
That's normal android phone/tablet login. For Smart TV, you now need a QR code login via the app.
But as you can see, the QR scanner option is missing from the app.

user posted image
user posted image
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Refer to my post 6256.
You use that scanner to scan the qr code on the tv.
cucubud
post Sep 25 2023, 02:27 PM

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QUOTE(linkinstreet @ Sep 25 2023, 02:15 PM)
Hmm, I don't see you mentioning any scanner.

user posted image
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Attached Image

How come your #6256 and my #6256 is different post?

cucubud
post Sep 25 2023, 02:34 PM

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QUOTE(linkinstreet @ Sep 25 2023, 02:31 PM)
Dunno, maybe have some weird settings somewhere.
Also remember I said it did not work? Because I already tested it  sweat.gif .

user posted image
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I used this same method to sign in to the new UPB I received. And it went through without any problem.
Not sure why yours not working.

cucubud
post Sep 25 2023, 04:57 PM

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QUOTE(UnifiTVFan @ Sep 25 2023, 04:29 PM)
Yes. All the new HBO channels (including Cinemax) will not be included in the existing (aka discontinued) Ultimate Pack. To continue watching these channels after this month, you need to upgrade to the Ultimate Plus or Ultimate MAX Pack. New packages, which will include the HBO channels, will be introduced this early October. Remember this. Any upgrade, that includes either Netflix or HBO or both, will renew your contract for 24 months because of the free UPB box being delivered to your house once the upgrade has been approved. Therefore, please consider changing your current Internet plan to the latest offer because they will save you a lot, and you won't feel so burdened about the 24 months contract. tongue.gif
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QUOTE(Iptvfan @ Sep 25 2023, 04:38 PM)
Upgrade before Oct. The price is so good. Rm69.90 for ultimate plus gets everything. Netflix hbo go disney all channels. Price will go back to rm99.90 after promo ends 30 sept.
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For those who have upgraded their Ultimate Pack to Ultimate Plus or Ultimate Max, the 2 years contract is for Unifi TV only or together with Unifi Broadband?
What happen if there is a new pricing on Unifi Broadband where same speed at lower price. Do we also enjoy the new lower price when we are already in a 2 year contract?
cucubud
post Sep 30 2023, 03:34 PM

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QUOTE(digita1tech @ Sep 30 2023, 12:18 PM)
Hi all, anyone exp stuttering with unifi tv vlan 600? I have both white stb and upb v2..unbearable! I have 800mbps with umax pack...no issue with my vlan 500 internet....also no issue if using ott unifi tv...any suggestions greatly appreciated..tq
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It happened to me a few months back on the white box. Changed hdmi cable, same. Used different hdmi ports on the tv, same.
Out of the blue beginning this month, it was back to normal.
All channels are smooth now.

cucubud
post Oct 3 2023, 08:18 AM

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QUOTE(AVFAN @ Oct 3 2023, 07:50 AM)
enjoy! thumbsup.gif

RM100 is not too much to have so much to watch.

after 2 months, i find myself using netflix, d+h, iqiyi mostly.

more than eonugh! biggrin.gif

HBOGo is a disappointment to me - PQ is no good; my own collection is far better. yawn.gif
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AVFAN, what user id you use to log in to HBOGo?
Your own or Unifi?

cucubud
post Oct 3 2023, 10:37 AM

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QUOTE(AVFAN @ Oct 3 2023, 08:34 AM)
i never had an HBO acc.

so, need to create one first.

use email that is recognized by UNIFITV.

pw,  i think u set anything u like,

(it will also ask u for security 4 digit - this is used to block certain adult content for certain shows).

when u then log in, it recognizes u r approved unifi user, done.
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Which one to use?

xxxxx@unifi or xxxxx@iptv?
cucubud
post Oct 3 2023, 10:41 AM

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QUOTE(AVFAN @ Oct 3 2023, 10:39 AM)
No, not these.

Email. The one registered with unifitv.
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I see. That means xxxxx@yahoo.com or xxxxxx@gmail.com that I used to register with Unifi?

cucubud
post Oct 3 2023, 10:54 AM

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QUOTE(AVFAN @ Oct 3 2023, 10:42 AM)
Yes. For my case.

But I think some people opt to use mobile phone no. as main id. Not sure...
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To complete my registration, I received this screen.
Attached Image
If I select the top option, will I get charged on Apple Store?
I am using iPad to do the registration.

cucubud
post Oct 3 2023, 11:45 AM

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QUOTE(AVFAN @ Oct 3 2023, 11:21 AM)
Err... no.

I did on phone first.
Install app on phone, create account.
Activate hbo at self-care portal on pc
Install, open app on TV
Sign in with email ID, etc.
Auto goes into action.
Did same on 2 TVs, upb, mobile phone.
All same procedure.
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AVFAN, thank you for your replies and instructions.

I log in using PC and I get this screen.
Attached Image

It only give me Astro, no Unifi.
Did I do something wrong?

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