Outline ·
[ Standard ] ·
Linear+
Unifi TV Ver 2, Formerly known as HyppTV
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PJng
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 Jan 20 2022, 05:23 PM
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QUOTE(jhleo1 @ Jan 20 2022, 05:09 PM) Yes now you got it. If you got black and white such as email to support that your upgrade include free Ruby Pack Plus Pack then much easier for you to complaint. 100mbps RM129 free TV pack was given for those old package long ago..... new signup/upgrade no longer given any unifiTV (eg TV pack). no any support document, if you remember / read my post on unifi thread i fill up form online to upgrade fibre, or agent/staff calling me upgrade all ask me visit TM point, cannot done online or phone so i don have supported document |
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PJng
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Jan 24 2022, 09:47 PM
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QUOTE(mendellev @ Jan 24 2022, 06:15 PM) Hi, just for your info, there is a customer service call me just now to confirm my termination. That is exactly what the helpdesk told me they will call me to confirm the termination in 3 working days (but they do it on the fourth working days and after my keen follow up). You should get the callback or the reply of the email. Still no cust service call me back about this I live chat, send email and saw got new activity on portal Now send me again in chinese SMS say got free I Qi Yi, does all people get same SMS? |
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PJng
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Jan 24 2022, 10:33 PM
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QUOTE(mendellev @ Jan 24 2022, 10:24 PM) Yes I received that Chinese SMS today. After the customer service called me, he confirm the termination will be done within 24 hours. After about 2 or 3 hours, I try to activate the free access and tada....I can perform the activation already. Before that it will be failed and show I have ala carte subscription. Indirectly means they already terminate my ala carte subscription already. Anyway still need to pay for one month fee as a lesson  . Just open my portal, ticket is open, but yellow sign show "Unassigned" |
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PJng
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Feb 3 2022, 02:33 PM
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QUOTE(mendellev @ Jan 24 2022, 11:12 PM) It will show "Assigned" when they start process it. Mine one show "Assigned" after the call. Just got TM call me confirmation cancel I Qi Yi But portal cannot load, keep bar loading ok is load now, assigned show This post has been edited by PJng: Feb 3 2022, 04:10 PM |
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PJng
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Feb 14 2022, 03:24 PM
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Bill is out, iQiYi show 18 jan to 9 feb RM8.90
Not even full month
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PJng
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Feb 16 2022, 08:52 AM
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QUOTE(mun88 @ Feb 16 2022, 08:48 AM) not FREE with ruby pack ??? If you read back my case, i was upgrade from 30mbps with ruby pack to 100mbps Staff did not inform me tv pack will get removed, i try activate is not available Checking bill for my 100mbps no longer show ruby pack But TM still keep SMS and email me say got free i qi yi with ruby pack |
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PJng
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Mar 15 2022, 08:28 PM
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Received latest unifi bill, no more iqiyi in bill
But TM still non stop sms and email me same thing
Remind me to redeem free iqiyi, no idea how to stop iy
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PJng
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May 17 2022, 03:29 PM
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QUOTE(cfa28 @ May 17 2022, 01:44 PM) Hi bros, disney is now supposed to be available for unifi subscribers Can we get it through the old hypptv box (black in colour) but not the hypptv plus box Old box very lag after TM update new UI, mine still with silver box, that only got LED light, Many new icon on tile, but all not support, why TM does not auto replace it |
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PJng
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May 17 2022, 04:16 PM
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QUOTE(MyProLife @ May 17 2022, 04:07 PM)  new 100mbps also to gets hotstar? 100m with VAR pack/tv box bundle (rm129 old price/rm159 new price) can get 6 months 'trial' but how about vanilla 100m (rm129) can get hotstar? not just trial? that's confusing new 100mbps mean new subsriber or what? now i with 100mbps without tv pack, mean not entitle? |
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PJng
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May 24 2022, 04:24 PM
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QUOTE(MrSpeedy @ May 23 2022, 02:38 PM) WTF Unifi even doing? I've lodge report to TM requesting to change Disney+ Hotstar ID to my new number since the launch day. But until today still cannot do? Even asking to D+H support team said need to directly contact to TM. How can they be so incompetent?  |
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PJng
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May 24 2022, 11:38 PM
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Then, what box is it?  Last upgrade 100mbps my tv pack was remove, now still got old box only can play free channel |
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PJng
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Sep 21 2022, 11:23 PM
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i posted this before
as some know after i upgrade 100mbps RM129 loose my ruby pack
if i now change the new promo plan, called exo.. what
is RM149 100mbps + ruby pack right, does still keep my old unifi tv box and STD20?
mean i got 2 tv box?
or not worth to change
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PJng
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Sep 22 2022, 02:18 PM
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QUOTE(writesimply @ Sep 22 2022, 02:01 PM) From my experience, TM doesn't want any of your old boxes. They would have no place to store them. And they can't be bothered to recycle them either. So if i apply, i have old box using vlan port, new box using wifi? One acc running 2 tv box? I worry live chat that support not understand my question Yeah, when i upgrade 30mbps to 100mbps, staff did not take back btu Now btu useless on home This post has been edited by PJng: Sep 22 2022, 02:22 PM |
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PJng
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Sep 22 2022, 11:19 PM
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QUOTE(writesimply @ Sep 22 2022, 02:26 PM) Yes. You can run 2 Unifi TV simultaneously. So one box for the main room next to the router and the other one at another room via wifi. Yep. My first BTU is gathering dust. But now ruby pack come with mango TV? Never hear it  And TM site no mention unifi tv app, but still can watch on phone right This post has been edited by PJng: Sep 22 2022, 11:20 PM |
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PJng
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Sep 24 2022, 10:40 PM
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QUOTE(writesimply @ Sep 23 2022, 10:23 AM) The app is called PlayTV@unifi. Available on Android and iOS. Just read tnc, seem same speed cannot enjoy 6 month speed upgrade, Mean now i 100 mbps, and if i apply 100mbps + ruby pack, no special offer |
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PJng
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Sep 27 2022, 11:29 PM
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QUOTE(linkinstreet @ Sep 27 2022, 05:19 PM) Same here. Astro can have 50FPS of their channels for their online stream at only 4Mbps. Meanwhile Unifi's stream are 5Mbps and looks worse than Astro's, and only 25FPS to boot. Which is why I am still using that old UnifiTV box until it's dead New box use how much bandwidth compare to old silver tv box? Yes i know someone posted before |
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PJng
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Oct 1 2022, 11:39 PM
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Some pricing look confuse for me
My current plan 100mbps no tv pack
On portal i give option to
-add on tv box, RM20 no tv pack
-subs any VAR tv pack, RM30 come with tv box
-latest plan, RM149 come with VAR and tv box mean add RM20 to my current plan
All also recontract 24 month
This post has been edited by PJng: Oct 1 2022, 11:39 PM
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PJng
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Dec 9 2022, 02:07 PM
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Just got email, happy birthday, redeem free disney hotstar before 31 dec
Will refresh contract 24 month
Give free thing also need refresh contract?
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PJng
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Dec 10 2022, 12:14 AM
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QUOTE(Iptvfan @ Dec 9 2022, 03:17 PM) Cost them rm18 a mth to give u free 😂 i not gonna redeem it, as no link to read tnc, unless TM give me new unifi tv box |
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PJng
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Dec 10 2022, 11:00 AM
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QUOTE(Iptvfan @ Dec 10 2022, 10:56 AM) The t&c and faq is obviously there. Get free box upgrade call 100 recontract 24mths so do one shot. Wont regret. A lot good stuffs coming. I see portal 20 per month, can get free? |
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