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 Acce Camera shop, ST Chua

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TSweng98
post Feb 10 2019, 12:12 AM

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hey all happee chinese new year .. lets enjoy this years celebration instead..
irvan94
post May 10 2019, 12:59 PM

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he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
sakuraboo
post May 12 2019, 06:41 PM

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QUOTE(irvan94 @ May 10 2019, 12:59 PM)
he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever  language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
*
he should probably avoid justifying his prices at some point with reasons like haze or what not

it is subjective and becomes a point of contention

worse, upon reselling mentions there is no fungus padahal earlier on said ade. dunno he forgot ke ape

looks bad on him even though the prices he gave may be competitive


TSweng98
post May 13 2019, 05:21 PM

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st chua strikes again... still saw many people buying from him, maybe we should educate ourselves better so that when he insist got haze or fungus we can argue there's none..
anyways i saw banner kldslr will be opening soon at same floor times square, more outlets for us to let go or swap cam gears.. good luck guys...

This post has been edited by weng98: May 13 2019, 05:22 PM
mingyuyu
post May 17 2019, 03:26 PM

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QUOTE(irvan94 @ May 10 2019, 12:59 PM)
he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever  language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
*
agreed, thats his typical SOP

so dishonest
ohcheong
post Jul 4 2019, 08:50 PM

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Hi. Anyone know that altech camera open ? Did anyone buy anything from the new shop? Pls advised.
DS_Legacy
post Jul 11 2019, 12:03 AM

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QUOTE(ohcheong @ Jul 4 2019, 08:50 PM)
Hi. Anyone know that altech camera open ? Did anyone buy  anything from the new shop? Pls advised.
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Yeah they are reliable. At least a lot better than stchua
Silfer
post Jul 11 2019, 09:20 AM

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QUOTE(DS_Legacy @ Jul 11 2019, 12:03 AM)
Yeah they are reliable. At least a lot better than stchua
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altech and acce is different shop?
i bought from altech before, not bad lah. the boss willing to slash price for me without me asking.
DS_Legacy
post Jul 11 2019, 10:55 AM

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QUOTE(Silfer @ Jul 11 2019, 09:20 AM)
altech and acce is different shop?
i bought from altech before, not bad lah. the boss willing to slash price for me without me asking.
*
Ya different.
OOtaii
post Jul 12 2019, 09:11 AM

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QUOTE(ohcheong @ Jul 4 2019, 08:50 PM)
Hi. Anyone know that altech camera open ? Did anyone buy  anything from the new shop? Pls advised.
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I have dealt with both..
Altech is more reliable...
Holyjolly
post Jul 12 2019, 07:44 PM

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This post alerted me too even though my photographer friend recommends me.
I am looking for used lens but not too sure which shop offers good price and trustworthy.
chilskater
post Jul 14 2019, 02:26 PM

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acce sell cheap omd em10/em5 cheap at mudah.my....reliable?

ok...avoid this

This post has been edited by chilskater: Jul 14 2019, 02:51 PM
zwanvedder
post Jul 17 2019, 11:33 AM

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do prefer KLDSLR than stchua
mastering89
post Jul 17 2019, 07:51 PM

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QUOTE(iFake322Return @ Jul 17 2019, 11:10 AM)
I didn't know there's this Acce Camera thread. Since it existed, let me share a story of my incident.

Topic - Stchua sold a USED unit Nikon Z6 as NEW unit to me.

Yes. I knew about Stchua bullshit lies and tekan skill etc. But I've never expect he will be this daring selling a USED as NEW to me.
This happened at the end of June. I was sourcing around for New Nikon Z6 around few different camera stores and Stchua is selling at the best price of RM7400. I've contacted him and confirmed there's a last unit for RM7400. Booked it and went all the way to Time Square to get the unit.

Upon arrival, I have a feeling things not gonna be right. They took the Z6 and easily opening it up without double confirmed whether am I purchasing it. The unbox moment, I realized the plastic packaging doesn't look like out from factory, the New Z6 unit has some dust on it(weird rightttt). But I was excited for the New Z6, I just let it go, accepted the unit and tested everything fine, proceed with payment. During the testing, I borrowed a battery from them to test, hence the Z6 battery is remain unopened. Please note that all new camera comes with 5% or EMPTY battery.

Now on my way back(my gf was the one driving), i was too excited, so didn't bother about low battery left. I still loaded it into the Z6 and powered it up. GUESS WHAT, the battery was 75% charged. My mind goes like "Huh? why the hell a new unit battery is charged?". Still excited and carries on doing the setting then noticed the Z6 is running on latest firmware with Eye Auto Focus enabled(New Z6 suppose to be running on old firmware without Eye Auto Focus feature and disabled). Again "Dafuq why this unit updated huh? Well, save my job from upgrading firmware".

Gotten home, shoot shoot around but my feeling tells me something is not right. Then I noticed that Z6 battery has a custom Nikon Z6 sticker on it. This was the time in my mind "Wow since when Nikon provide a written "Nikon Z6" sticker on battery. At this point of time, I took out the XQD card, and check on the shutter count and BOOMMMMMM. My Z6 first click at Stchua shop was 764 !!!!!!

I took a short video of the shutter count check and whatsapp to Stchua. The reason he gave me was "I didn't know about that, my supplier told me is a new unit". Okay fine, he told me will meet me the next night to swap a new unit.

Next day, during the evening, I message to check with him about the meet up in Puchong as agreed, then he started giving me reason that he's very busy and can't leave the shop. At this point of time, I know his bullshit is here again. My photography circle of friends already warned me about his FFK skill. I still kinda chill to deal with him because I want back a new unit. So he proposed to meet on the next following day again in the morning.

Next following day morning, called him to meet at 930am. Here come his bullshit reason again, he told me that his wife drove his car out, can only meet in the evening, so I told him, how about I go your shop and meet you. He said in the evening 5pm, I agreed and ended the call. Then I started thinking what kind of bullshit he will do next. I went to Mudah and check on his page, realized he posted a new unit Z6 selling at RM7800. This point of time, I knew he will not swap and wanna drag till I lost patience and just use the "new" Z6. I called him and said I will go to his house and meet him, and the reason he gave "the unit is in the car and my wife drove it out".  At this point, I didn't want to tolerate further, I said I will go to his shop and change during lunch time and deal with his partner Calvin. Immediately he got triggered saying "This business is so stress that I don't want to do anymore. So hard to deal with you guys. I return you the money and you return me the unit, I come Puchong meet you now, I go borrow car from my father in law". Time set and deal. Yes he turned up and return me the cash.

I've deal a lot of used unit of lenses with him and knowing his bullshit skill well but I never expect that he's daring to do this for a New Unit Camera Body.
A very unfortunate event but also fortunate that I've experience purchasing new body to find out about this problem and get back the money.

Below are few things to take note for purchasing new unit from any store:
1. Battery comes at 5%-- or empty.
2. Camera firmware usually old version.
3. Packaging is neat and tidy
*
this is a whole level of ranting.gif ranting.gif ranting.gif
should post this on fb and make it viral
chilskater
post Jul 17 2019, 10:56 PM

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patut goto consumer tribunal...baru dpt kasi viral sebab menang kes....mmg siraka betul..
Aivihc
post Jul 19 2019, 03:24 PM

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i also kena once! basically tactics "ada haze inside lens"

will avoid in future. thanks all the input.
TSweng98
post Jul 20 2019, 06:35 PM

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QUOTE(iFake322Return @ Jul 17 2019, 11:10 AM)
I didn't know there's this Acce Camera thread. Since it existed, let me share a story of my incident.

Topic - Stchua sold a USED unit Nikon Z6 as NEW unit to me.

Yes. I knew about Stchua bullshit lies and tekan skill etc. But I've never expect he will be this daring selling a USED as NEW to me.
This happened at the end of June. I was sourcing around for New Nikon Z6 around few different camera stores and Stchua is selling at the best price of RM7400. I've contacted him and confirmed there's a last unit for RM7400. Booked it and went all the way to Time Square to get the unit.

Upon arrival, I have a feeling things not gonna be right. They took the Z6 and easily opening it up without double confirmed whether am I purchasing it. The unbox moment, I realized the plastic packaging doesn't look like out from factory, the New Z6 unit has some dust on it(weird rightttt). But I was excited for the New Z6, I just let it go, accepted the unit and tested everything fine, proceed with payment. During the testing, I borrowed a battery from them to test, hence the Z6 battery is remain unopened. Please note that all new camera comes with 5% or EMPTY battery.

Now on my way back(my gf was the one driving), i was too excited, so didn't bother about low battery left. I still loaded it into the Z6 and powered it up. GUESS WHAT, the battery was 75% charged. My mind goes like "Huh? why the hell a new unit battery is charged?". Still excited and carries on doing the setting then noticed the Z6 is running on latest firmware with Eye Auto Focus enabled(New Z6 suppose to be running on old firmware without Eye Auto Focus feature and disabled). Again "Dafuq why this unit updated huh? Well, save my job from upgrading firmware".

Gotten home, shoot shoot around but my feeling tells me something is not right. Then I noticed that Z6 battery has a custom Nikon Z6 sticker on it. This was the time in my mind "Wow since when Nikon provide a written "Nikon Z6" sticker on battery. At this point of time, I took out the XQD card, and check on the shutter count and BOOMMMMMM. My Z6 first click at Stchua shop was 764 !!!!!!

I took a short video of the shutter count check and whatsapp to Stchua. The reason he gave me was "I didn't know about that, my supplier told me is a new unit". Okay fine, he told me will meet me the next night to swap a new unit.

Next day, during the evening, I message to check with him about the meet up in Puchong as agreed, then he started giving me reason that he's very busy and can't leave the shop. At this point of time, I know his bullshit is here again. My photography circle of friends already warned me about his FFK skill. I still kinda chill to deal with him because I want back a new unit. So he proposed to meet on the next following day again in the morning.

Next following day morning, called him to meet at 930am. Here come his bullshit reason again, he told me that his wife drove his car out, can only meet in the evening, so I told him, how about I go your shop and meet you. He said in the evening 5pm, I agreed and ended the call. Then I started thinking what kind of bullshit he will do next. I went to Mudah and check on his page, realized he posted a new unit Z6 selling at RM7800. This point of time, I knew he will not swap and wanna drag till I lost patience and just use the "new" Z6. I called him and said I will go to his house and meet him, and the reason he gave "the unit is in the car and my wife drove it out".  At this point, I didn't want to tolerate further, I said I will go to his shop and change during lunch time and deal with his partner Calvin. Immediately he got triggered saying "This business is so stress that I don't want to do anymore. So hard to deal with you guys. I return you the money and you return me the unit, I come Puchong meet you now, I go borrow car from my father in law". Time set and deal. Yes he turned up and return me the cash.

I've deal a lot of used unit of lenses with him and knowing his bullshit skill well but I never expect that he's daring to do this for a New Unit Camera Body.
A very unfortunate event but also fortunate that I've experience purchasing new body to find out about this problem and get back the money.

Below are few things to take note for purchasing new unit from any store:
1. Battery comes at 5%-- or empty.
2. Camera firmware usually old version.
3. Packaging is neat and tidy
*
wow!! really lucky that you got your cash back.. guess you wont deal with STCHUA anymore!!!

I wonder why camera authorized dealers need to sell their cams at higher prices than say STChua or Altech.. for instance YL sells their cams at a much higher price than this two shops here..
for eg: I bought a GR3 at YL for 3888 while Altech offered 3600.. and also like SONY showrooms are selling their cams at prices 300-800 higher.. these are some of the reasons that pushes consumers like us to go look for cheaper prices elsewhere and thus exposes us to cases like this which actually spoils the users experience for us and to a certain extend their brandings..

i think camera brand distributors need to regulate their prices and how their dealers sells, to avoid cases like 'sell used cam as new' .. good day to all and good luck in your next GAS smile.gif
TSweng98
post Jul 22 2019, 03:29 PM

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QUOTE(iFake322Return @ Jul 22 2019, 09:46 AM)
I did report this case to Nikon Professional Service's Manager, however they can only take note of this issue but nothing much can be done. Reason is because Stchua is not Nikon Authorized Reseller. Beside that, Nikon's distributor can distribute the stock to any reseller despite authorized and non authorized as it's an open market.

Stchua business target audience are more on the secondary school student on around the city centre. Hence, he's willing to accept trade-in at higher rate(If you know how to deal with him) and resell at low value, as long as he can clear the stock fast, maybe the earning is as low as RM200 which I've witnessed before.

Selling used as new unit chances is actually very low I would say. He was lucky able to do that because the user trade in the Nikon set along with all the free gifts, hence he's able to package it back as new unit. If the user did not trade in the free gift, I'm pretty sure that he's not able to do that.
*
point taken on open market.. guess we can only make others aware that some re-sellers will take advantage should the opportunity arises. I once have a reseller who advertised some of his gears as Demo unit while he actually bought it used at a very mint condition.. at least better than stchua selling as new unit haha.. chua would've known the sc wouldnt be zero.. greedy eeh chua...

stchua once told me to sell my XT1 to him for a good price due to him wanting to have stock for that unit to entice customer to his shop and widen his customer base, good strategy imo..as long as his stock moves even with 200 profit, selling 10 items per day will garnered him 2k already but of course he sells more than that per day.. what a good profit margin by just moving gears around..

bug_vengeance
post Jul 22 2019, 03:40 PM

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im quite suprised to find this thread

so far my experience with him were good

even during the time his shop is still a small outlet at BTS,now he got bigger shop already

i dont know,maybe im just lucky or whatever

anyway i will take some precaution after this


Aufrusten
post Aug 15 2019, 12:30 AM

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Waaa.... munches popcorn... that's why I still hesitant to deal with this fella.. didnt try yet... too many complaints and yet still have mixed good reviews...

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