https://www.freemalaysiatoday.com/category/...angan-menunggu/
Grab Driver Discussion V5 (2019 & 2020), Info and FAQ
Grab Driver Discussion V5 (2019 & 2020), Info and FAQ
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#1
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#2
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QUOTE(marmurra @ Jan 9 2019, 04:48 AM) (Update)https://www.freemalaysiatoday.com/category/...pangan-terbang/ |
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#4
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#5
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#6
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#9
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#10
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#13
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Asking for the RM3 cancellation fee is applicable for cash transaction bookings & do need some coercion. Consider below :
- Briefly explain the reason which is a new requirement. Amount has been deducted on the driver’s CW, frame it like ‘What can a driver do?’. The driver can only see that amount on ‘Payment’ transit page(s), thus may need to quickly check through from the ‘Drop Off’ page. - Call CS in a situation whereby the customer is upset & demand thorough explaination. Turn on the speaker & splendidly allow customer service to take place. Useful coz there could be more than 1 person customer. However, it can be mind-boggling for a 3rd party booking. * If the abovementioned do fail...request CS to cancel the booking. Things do get nicer with GPay coz it’s cashless. The deduction is made prior & added to the fare subsequently. You may explain why, if ask, by going through the ‘Payment’ transit page(s) for any penalty listing. |
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#14
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QUOTE(kornvalley @ Mar 19 2019, 09:11 PM) Hi sifus, There are those who understood the ‘Golden Rules’ & stay within that boundary. Not everyone will tap ‘Pick Up’ without scanning the customer(s) prior before allowing to board. That’s how some learn to appreciate being a ‘No’ person.I'm newbie. My third week been a grabber. Today, I was in this condo and 1 lady book for a multiple stop, straight away I get it and press i'm arrived within second. The thing is, the lady change her mind seconds after book. But instead of just cancelled it, she come down to lobby and order me to just drove away and press drop off where ever i want, so i will get the full fare instead of rm3 cancellation fee. I press drop off both at the same time. Is it ok? Crap didnt overlook this thing? |
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#17
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#18
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#19
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#20
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Change to: | ![]() ![]() ![]() ![]() Time is now: 19th May 2022 - 12:11 AM |