Experienced similar hangup and lost connection issues three times this afternoon. The phone I use, is exclusively for grab driver app only.
My phone is only three weeks old. The app became laggy when it restarted. Shut down and rebooted after an hour later(after lunch) it kind of works okay.

A quick q. How does that apply to a cash paying rider? As in many condos the guards can create a hastle for a low cost ride. Thanks

Could this be the case.
Does anyone here had an experience like this.

This happenned at Penang Island this afternoon.

A Japanese Rider wanted to go to Penang Airport from Georgetown. I was on auto accept and acknowledged the ping as I was less than 0.8 km away from the pickup.The payment mode was cash payment. When I reached there about 2 minutes later the rider was missing.
When I asked someone standing there, she said a japanese got into another car a few seconds earlier. I called the rider a few times and nobody replied, I needed to wait for 5 min to tag the passenger no show.
I could not accept the another passenger there until the 5 min timeout.Although Grab reimbursed for the no-show.
I will go to the Grab office tomorrow on this issue.


Is stealing pings rampant??

You are absolutely Spot on . I will write in more detail about my Visit later in the day.

and get into debt again and the cycle continues.

If you don't mind me asking , how many kilometers in total is the 71 trips?

Bro, it is loan plus 10% need to payback within 8 weeks. You get better rates at the pawn shop. How did Grab get into the Ah Long business. You only take Unless you have exhausted all avenues. They call it advance so there should be no interest component. What else can this company dream up to take advantage of the drivers.

At the going rate even with driver dropping out after 11th. july maybe banglas, indons and mid-easterner backup driver pool for Grab kut!! The drivers are lowest on totem pole as I see it.

What I don't understand is there is already a driver ID ,why it cannot be used as a webbased log in. beats me. anyway i viewed the on-line stuff, the first part pengenalan looked like a pre-election manifesto. then the rest looked like is meant for taxi drivers. Found a simple way. Turn the video on and take a power nap , good for you . when finished come back click next. Thank you so much Grab for helping me with my insomia.

This post has been edited by george steve: Jun 16 2019, 02:12 AM

If you are lucky and the stars are smiling so that you can log in sucessfully. Epitome of Crap it services.

Welcome to the world of quirky customers.
It seems some people try to get a bargain one way or other.

This post has been edited by george steve: Jun 29 2019, 10:42 PM

If just 8000 drivers stopped driving past 12th. july. the impact is bad for grab( or any other e-hailing co too). if each driver just accepts 10 rides daily, that's 80,000 rides less daily. For most city driving a driver, at a max do about three rides in an hour ( on best of days) . The impact on the health of the driver to cope would seriously compromise the safety.
Customers would not take lightly on higher fares. Even if they do, it is for a very short period as other e-hailing wanna be would joinning the bandwagon. For a brief period Drivers may make a bit more but it is a downward spiral. When constipated policies are implemented just to increase the coffers the results are obvious.

Similar modus operandi as any MLM isn't it.
Grab drivers are being Anal-ized is more ways than one. It is pity and sad some drivers have no choice due to personal circumstances.
Late last year one of the company employees passsed away due to cardiac arrest during working time at the company. I knew he was driving for grab after working hours till midnite. When he died he was only 40 years old. Healthy looking indivdual. All he was doing, was for his Wife and school going Children so that they have a better education and life.
The look on the wife and the children during the wake remains very clear in my mind. The sole breadwinner gone.
Very sad indeed.
Honest living in Malaysia is becoming a fainter dream.

Looks like a large portion of Grab admin, technical are outsourced. The app is not even exception tested before release. Wall street approach.

The govt agencies/policies are anal-lysing the drivers. Socso once in you are always in. So if you are part time and you have a fulltime employment that pays to socso so what the fuss. Insurance cannot be compelled, would be interesting if any driver is hauled up to court.
That's interesting, need to take a took at the malaysian labor law - that is if a person is on contract for more than six months it attracts deductions similar to full time employment and protection. Thus driving for grab( or any e-hailing co.) can be considered a contract and thus the driver must be protected under the labor law. Maybe even a e-hailing driver trade union.
With for e.g. GRAB grubbing 20% of the earnings, then maybe they should pay. Honest hard working Rakyat are scewed by bullying politicians and govt agencies. Up to now we do not hear any forward thinking policies to upgrade and improve the livelihood, they seem to resort to only taxing more and more and thus more oppressive.
This is becoming sickening.

Dear Bro,
Treat this grabby thing as a stop gap measure. Meanwhile do your best to get a sensible hours job.
Let me share a real life story. Late last year I had to attend a wake of a friend. He was having a 8 - 5 job but he was also grabbing from 6 till midnite. He had been doing that for a few months. One day he suddenly started prespiring during lunch time. Company nurse gave him some panadol(!) and shortly after 3 pm he felt faint, so send him to hospital . He had a massive heart attack and passed on at 6pm. He was only 40 years old and with no prior health issues. According to the doc is due to total exhaustion and lack of sleep contributing factor.
Some idiot in the company tipped the management and they wanted to limit any compensation due to him because he was doing two jobs.
This poor guy was only doing his level best to give his family of three children a better life.

Don't scarifice your health, maybe take a timeout and calmy rationalize your choices.
Take care my friend.

Just want to verify with bros who only turn on grap plus and turn off just grab ( those cars with grab plus feature).
I have been turning off just grab and leaving grab plus. I noticed since aug the app doesn't care and ping you for just grab also. On the driver app it clearly shows grabplus and previously been turning on grab plus and turned off just grab and it worked just fine.
Anyone out there experiencing the same issue?

Some even call you while you r driving and then when you arrive at the PUP, they chide you for not answering the phone. I just tell them I don't answer the phone while driving and they can see on the app where I am. In one particular instance this young adult kept bantering about my incapability as a driver, bla bla, I did not move , after 5 min I just hit the cancel button and told super politely in queen's english: Sir ,with due respect there seems to a problem with my car, would you please step out of my car while I fix it" best part He stepped out . As soon as he closed the door , I just drove off. lagi got compensated RM3.00. We need to be like Mr. Bean sometimes.
Looks like he never complained to grab!! Lesson learnt I hope.

This post has been edited by george steve: Aug 6 2019, 05:07 PM

Hi Bro,
Does your app accept ping from just grab passengers even if you have not turned on that choice in the driver service type selection.? Thanks.

Bro,
check your history if the ride is as per your setting or just grab. My issues since aug I am getting both even i have turned off just grab. Complained to Grab.

As usual the useless bungling grab support replied, that if there is a ping by a rider for just grab they would ping me for it, even though i did not select that option. It is a very sneaky way Grab of doing business or a lazy answer by the support team. Did Grab make any general announcments on this.
I keep a meticulous record of rides vs total distance and type of service accepted. I find for grb plus only, it a best compromise for milleage/ petrol consumption/ car maintenance service at least for cars that can accept grab plus.
I have come to the conclusion that Grab Fatcats sitting in their Ivory tower don't care a damm. The support and app is crappy.
Perhaps grab drivers should see the movie "THE ANTZ" lessons to be learnt.

This post has been edited by george steve: Aug 7 2019, 01:29 PM