QUOTE(Jesse0916 @ Jan 21 2019, 11:57 AM)
How do we know the rating given by rider?
For example, you mentioned that the rider gave you 1 star only. by guessing
which passenger ask u go lobby but u insisted wait outside
which passenger requested go atm/tapau/7-11 but u dunwan
which passenger re late n u telling them pls book only when rdy next time
which passenger muka masam when get in ur car
which passenger say hurry up, they re late becoz cancelled by earlier driver
which passenger set wrong pick up point n u take some time to find them
which passenger u try to educate them not to eat/having sex/throw rubbish in ur car
which passenger keep say "infront abit" n u tell them to put proper drop off point
which passenger tell u not use toll but u still using them
which passenger tell u not use certain route becoz roadblock but u still using them
if 1 day u encounter few issue like above... congratez next day rating sure drop
but rating are not important unless u aiming for GCplus, need 4.85 above
rating 4.70 or 5.00 still kena warning/suspend or perma ban if passenger file complain
most important jaga AR n CR.
This post has been edited by d-realm: Jan 21 2019, 01:47 PM