1. customer has to pay the toll, funny why grab did not mention big big need to find.
https://www.grab.com/my/transport/car/
under FAQ How does GrabCar charge our fares?

I got one experience pickup lady mapren in which she unhappily asked why need to pay for the toll, coz her other rides no need toll (i think she never pass tru toll before)
i cant find the grab page while driving and need explain to her toll is not included, end up get low rated (of course plus other stuff happen as well). siennnn

2. Not so agree with high fare then self pay, just maximize your income according to system.

Use nego lor. If passenger is familiar with the area, and mention can don't need toll, you can always check the alternative route whether traffic or bad or distance increased. If traffic ok, distance not much different, ok de. Else just explain traffic bad or distance different too much, if they don't want toll have to cancel the ride because driver should just "inform" riders on toll, not giving them an option since the route is calculated based on closest distance. For me if grabpay, i sometimes don't ask (secretly judging if they looked like ppl who will be noisy when go tolls) , but for cash, i always inform before depart.

Example like if go KLCC from sg besi direction at early morning no jam.. sure no need take SMART tunnel lol. Or also if you are an experienced driver, u can go the extra mile for them by bypassing the toll to help them save, telling them also. (of course u need to make sure u don't stuck in jam by doing so )

Lembu Grab 1day nett profit being lowest around 500+ for full timer, wahhh grab bike or dego much better lo maybe 600-800/day

Taxi limo & other taxi services (pre-Uber & grab) already put premium fare going to and from Klia but ehailing industry make it worst by offering cheap fares. Should at least reduce a little bit only just to attract customers.

Maybe before they hop into the car, can ask where they re from or not

only borderline? RM65 fare (RM52 after deduct commission, i.e. what you see in your pocket) for 50+ km to the airport from most places in PJ and northern parts of KL. But no matter how cheap....most drivers don't ever put KLIA in their avoid location list.

FYI we also have our own SkyBUS to the airport. only RM 15 (and RM8 if you are a senior 50+ person) from some very popular shopping malls (1 Utama, Paradigm, KL Sentral).

Nobody touches my phone except me because it stick on to the holder. As for the belts and door handles these are considered the most contaminated areas because it is used touch and go by different riders. 

If the infected riders are in my car, up close and personal enclosed air conditioned ride, I think sure kena  toyota coronavirus despite the mask on. Temples and public celebrations in CHina are also closed to contain the contagion effect. The best is prevention  - avoid public up close contacts whenever possible. Health authorities do not know how bad is the new viral infection and I aint taking chances in one in a million chances to kena..:Updated report till now stand at 50 deaths.https://www.nytimes.com/2020/01/26/world/china-coronavirus.html  sweat:

That's why when given the Banana for not updating my PSV lesen, it was a blessing in disguise  to have a stress free CNY holiday. Now just awaiting to kena 4D Jackpot. 

Yesterday fare very much drop back to lousy rm1 per km, if weather not too hot still can do few hrs collect back cny spending as the traffic super clear. Some places in kl still not worth to go as the fare cheap and crowd filled by foreigners.

Same to me as well.
Booking rate drop tremendously.
No b2b job, need to wait.

hi guys,

can i know what is the step to terminate our grab account? As i wanted to sell my car but they ask me to terminate the account 1st.