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 Digi Fans Club & Enquiries V16, Let's Inspire

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WaCKy-Angel
post Mar 1 2019, 11:30 AM

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QUOTE(grazy @ Feb 28 2019, 10:33 AM)
This DIGI28 is a good plan, but make sure u r considering to stick to it for a longer period, if not gonna cost u another RM28 just to convert back to BEST/LIVE later on.
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whats is included in this RM28 plan?
WaCKy-Angel
post Mar 1 2019, 02:29 PM

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QUOTE(xperiaDROID @ Mar 1 2019, 01:57 PM)
Just went to Digi store, staff kept promoting me to choose 78 plan instead lol, but I insisted on 38.

Seems reluctant to say much about this 38 plan, and they don't even show it on their website...

And then when I asked is it true that I will only get 6gb + 3gb after 6 months, she then only said yes.

Like seriously, what's so sneaky about the plan?

Completed the process btw, now waiting for RedOne to prompt me to do something.
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Mind to share what is this RM38 plan get?
Btw Prepaid right?

Do u need subscribe the plan every month or auto renewal?


I've been nominated for Ambassador plan RM38 already so i can change to that but i prefer prepaid as usually prepaid has many topup promo which makes it even cheaper.
WaCKy-Angel
post Mar 1 2019, 02:37 PM

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QUOTE(fruitie @ Mar 1 2019, 02:30 PM)
RM 38 is a postpaid plan if I'm not mistaken. RM 28 is a prepaid plan but only for new customers (I can be wrong).
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I think i saw that somewhere so its true..I guess can try to persuade them even for existing customer otherwise just port-out and port-in again lo.

Anyway my requirements is atleast 2GB / 3GB weekday/daily data (can roll-over if possible), atleast 500 Minutes / unlimited call time, preferable to have some SMS quota if none also acceptable.

Currently Ambassador plan RM38 is the most near to my requirements, but as mentioned earlier prefer prepaid for topup promo.
last but not least is im having 5 prepaids that has over RM300 credits in it for me to transfer to main-line and burn it

This post has been edited by WaCKy-Angel: Mar 1 2019, 02:38 PM
WaCKy-Angel
post Mar 1 2019, 02:45 PM

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QUOTE(SNHY693 @ Mar 1 2019, 02:39 PM)
Its a postpaid plan, Digi 38 New, comes with unlimited calls to all network, 3gb weekday + 3gb weekend, will be upgraded to 6gb+3gb after 6months.

I feel its better than Amb38 which comes with only 1000mins + 3gb data. However the Digi 38 is not eligible for RLH

But the Amb 38 still has the 5 days Unlimited Data for RM10 add on and the 5gb 30 days RM10 add on compared to 38 New
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Sorry what is RLH ?
0 SMS quota ?

This post has been edited by WaCKy-Angel: Mar 1 2019, 02:46 PM
WaCKy-Angel
post Mar 1 2019, 03:29 PM

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Oh ya what is this RM38 plan called? Because i think they have RM38 but under family plan.
And existing user can change to this plan right?
WaCKy-Angel
post Mar 1 2019, 04:11 PM

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QUOTE(AmeiN @ Mar 1 2019, 03:49 PM)
Digi cheapest plan. 28.

Digi Montly Plan 28
- Prepaid hybrid. Why? You need to topup manually but 28 plan will be renewed automatically.
- Can change of plan from any(iinm) digi plan OR
- Can buy new sim and get validity 1year

Digi Smart Plan 28 (SAC)
-Postpaid
-Customer retention plan

Screenshot as below:
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I think this is not public plan and depend on the CS discretion to allow or not.

any tips how u get it?

This post has been edited by WaCKy-Angel: Mar 1 2019, 04:12 PM
WaCKy-Angel
post Mar 5 2019, 01:35 PM

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QUOTE(fruitie @ Mar 5 2019, 01:32 PM)
Got reply already.
Checked with the team and the barcode would be the same for old and new app, shouldn't have any difference.
Even their own Rewards Expert has also tried and it works in Tealive.

Can you re-try again and others can also try to comment?
I have shared with them.

However, we have to focus on fixing issues at this point of time rather than enhancing the app which is also one of the aims in near future.
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U work for Digi?

the issue with barcode is probably screen size optimization... some devices may have problem loading properly with small screen, or probably screen too dim.
WaCKy-Angel
post Mar 5 2019, 01:38 PM

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QUOTE(fruitie @ Mar 5 2019, 01:37 PM)
Nope, I'm not working for Digi. Just a normal user but I'm one of their Beta app testers. tongue.gif
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cool. can join?


Oh ya btw i noticed that im unable to download bill... pressed the download button but nothing downloaded.

This post has been edited by WaCKy-Angel: Mar 5 2019, 01:39 PM
WaCKy-Angel
post Mar 5 2019, 01:51 PM

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QUOTE(fruitie @ Mar 5 2019, 01:42 PM)
biggrin.gif We are their Superusers and it is a closed invited group which unfortunately no longer recruits any users since 2017. I was invited back in 2014 when they started to roll out this secret group. They approached me directly probably can see I'm active here? Not sure.

Hmm. I can download. I just tested again after seeing your post, by any chance it is the latest bill which is not yet ready?
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Hmm seems like PDF bill not yet ready, however i can already see the payable amount and the bill history there and able to make payment already.
Just tried to download Jan 19 bill and it works.

I guess its pretty normal then...recalled previous version also need 1-2 days only able to download bill.
WaCKy-Angel
post Mar 5 2019, 06:47 PM

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QUOTE(weikee @ Mar 5 2019, 03:20 PM)
Anyone got sms to go for upgrade at RM 58.00 for this promotion?

http://digi.my/9a

I got it, but wonder the RM 58 /monthly is it for 6 months or permanent.
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Afaik its only for 6 months
WaCKy-Angel
post Mar 5 2019, 11:25 PM

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Just found out the app will crash if put on split screen.
Running on Android Pie

fruitie
Not sure previous version can split screen or not. Cant recalled or never tried before.
WaCKy-Angel
post Mar 5 2019, 11:40 PM

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QUOTE(Theoutspokenguy @ Mar 5 2019, 11:25 PM)
I try mnp digi to xox but get rejected.  Anyone know why? Its prepaid btw

user posted image
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Did u changed from postpaid to prepaid recently? If yes, there are 6 months period lock down u cant mnp.
iinm

QUOTE(soonwai @ Mar 5 2019, 11:38 PM)
No contracts for prepaid therefore it's a mistake by DiGi. You'll have to check with them. XOX won't be able to help you here. Once it's sorted out, do the MNP again.
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WaCKy-Angel
post Mar 5 2019, 11:50 PM

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QUOTE(fruitie @ Mar 5 2019, 11:49 PM)
I never tried before and yes, it crashes. Will report.
I thought lock period is only 1 month?
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Afaik its 6 months. I remember asking CS about it.
WaCKy-Angel
post Mar 5 2019, 11:54 PM

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QUOTE(fruitie @ Mar 5 2019, 11:52 PM)
Unless they change the rule but it's ridiculous to lock people for 6 months.
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No idea ler...its also ridiculous to lock ppl for 12/24 months contract lul
WaCKy-Angel
post Mar 7 2019, 10:58 AM

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QUOTE(tympg @ Mar 7 2019, 09:57 AM)
MyDigi app v8 onwards you have to register a new account.  You will be sent a TAC during registration.  Not using the old Connect system anymore.
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pretty stupid right? should have port-over the database. i have 5 prepaids and 2 sim forgot put where now cant create acc. but luckily this new version app can use IC to add all accounts into 1 single account (i think for Postpaid only)

I believe it was also the same when they launch the previous app.
WaCKy-Angel
post Mar 7 2019, 04:35 PM

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QUOTE(fms21 @ Mar 7 2019, 02:18 PM)
anyone know what are the limit of rollover data for Digi 28 (SAC)??
mine rollover for 3.5GB from last month..if they capped at 100GB (similar to prepaid package), then, I don't need to use up the data before month end..
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Wow is this Digi Smart Plan RM28 ? so good can rollover until so much?
still can subscribe now?
WaCKy-Angel
post Mar 8 2019, 12:51 PM

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QUOTE(MGM @ Mar 8 2019, 12:46 PM)
Yes back to old v7. Hahaha bad roll out and planning for a Giant.
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coz Fruitie made too many complaints whistling.gif whistling.gif whistling.gif
WaCKy-Angel
post Mar 8 2019, 04:22 PM

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Few days ago emailed to Digi asking for RM28 plan and they revert with RM28 Family plan or RM38 plan..
So i replied im looking for Digi Smart Plan RM28 hopefully they will let me change to that.
WaCKy-Angel
post Mar 11 2019, 08:21 AM

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QUOTE(fruitie @ Mar 10 2019, 02:16 PM)
chkwong, soonwai - Regarding your earlier query, please use this method:

Register those lines with a separate email address (other than the main email address). Then they will only have access to that particular no.

If you register with the email address you used to register a line with Digi, then that will be considered as main email address and will pick up all your other lines' details as well.

It's unfortunate that it has to be bundled with an email address now whenever trying to login with a no.
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Can use the same email address for different number? I think i tried but it says email address registered.
WaCKy-Angel
post Mar 11 2019, 08:42 AM

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QUOTE(tympg @ Mar 11 2019, 08:36 AM)
If someone else is already using that email address for another Digi line, of course cannot.  If two numbers were registered under the same IC, then it is under the same email.
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hmm.gif hmm.gif I have 2 postpaid and 5 prepaids all under my name

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