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 Digi Fans Club & Enquiries V16, Let's Inspire

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JohnLai
post Jun 29 2019, 09:46 PM

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QUOTE(abcn1n @ Jun 29 2019, 09:17 PM)
YoungMan I don't have internet data for this digi number, so guess won't have PAYU?

JohnLai Do I need to delete APNs since I don't subscribe to digi internet data for this number? If need to delete, how to delete them? Thanks
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QUOTE(YoungMan @ Jun 29 2019, 09:29 PM)
Only Digi does this? How about other telco?
PAYU means pay as you use, hence no subscription needed.
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My sister changed his 3G phone to 4G phone and encountered the legendary 50cent draining last year. Wasn't able to get refund. puke.gif
Login to Digi OCS and noted it was listed as 'data internet' dry.gif . edit: Not sure if it was "data internet" or "mo voice" thing, can't recall.
Double checked and ensure the "Mobile data" disabled and still got 50cent draining. (4 - 6 instances for 1 second per day!!!!!)

Deleted all APNs at "Mobile Network settings"---> "Access Point Names" and problem solved.

Total amount drained was RM80 plus something.

This post has been edited by JohnLai: Jun 29 2019, 10:04 PM
JohnLai
post Jun 29 2019, 10:07 PM

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QUOTE(HippyTony @ Jun 29 2019, 09:49 PM)
Hotlink is also famous for their PAYU. My wife’s credit was totally deducted a few months back. Hotlink gave her full refund. She never had this problem before and she has been with Hotlink for like 20+ years. If you are using Android phones you have to dig deep into the settings to stop this illegal deductions. She has no data plan, always hooked up to home WiFi.

Even though her phone mobile data is switched off. In addition, I now set her Android phone mobile data to GSM only setting. This setting stopped the illegal deductions. She buys data on required basis.
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No need to set until 2G.......3G will do. nod.gif

EDIT: Or....deleting all APNs if you insist on 4G. Only restore APN settings after you buy internet access.

This post has been edited by JohnLai: Jun 29 2019, 10:09 PM
JohnLai
post Jun 29 2019, 10:24 PM

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QUOTE(HippyTony @ Jun 29 2019, 10:16 PM)
Thanks for info, it’s easier for her to set back to 4G after she buys data.
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Eh....don't forget I only have Digi for testing. All my family members use Digi, so I am not sure if the APN removal method will solve your issue or not since you use Hotlink......

APN removal solved 2 of my sisters Digi 50cent draining issue on 4G (using Asus Zenfone and Zenfone 2), both are on Digi Best Prepaid V4 package (The legendary cheap super long life at RM38).

Strangely enough, forcing 2G or 3G only doesn't result in random 50cent draining. ohmy.gif EDIT: 2G/3G with APN available and "mobile data" set to off. nod.gif



EDIT2: If removing APN on 4G works for your case, report back here. If it doesn't work, update us as well.

This post has been edited by JohnLai: Jun 29 2019, 11:35 PM
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