Hi guys sorry for the odd question. So i upgraded my maxis fibre now got new modem the tp link archer c5v. I changed my admin password and after a week of hectic work i forgot my password 🤦‍♂️ when i try to access again. So since i didnt do a backup i am wondering. If i do a reset all setting gone right including the one did by the installer like putting my internet acc and pwd?

U will need ur PPPoE username n pw + voip numbers.

I see i assume i can call maxis and request for those?

If you have red on-site installation checklist & achnowledgement form given by the installer, look for Customer ID
Now once you know you customer ID, the PPPOe username will be Customer ID@public.maxis.com.my or @home.maxis.com.my, Your password is CustomerID1(add 1 to customer ID.

I requested to change to public IP. And yes, it require modemid, which I understand it as Customer ID. I am expecting 6 digits as from other samples here.
My form Customer ID is left blank. On top of my form, it was written Kenan ID as 602691, which I tried, but cannot work. Who I can get contact to retrieve my customer ID?