It is TM's fault. Unlike some ISPs i know, no ISP in malaysia maintains more than 1 PPPOE server and link per area, this means there are no redundancies and TM's PPPOE servers have a history of unreliability. Unlike with 1 ISP in the UK which i connected to 2 simultaneously improving my DSL throughput a little and with traffic going through whichever server was faster at the time as you also have load to consider.

2 possible cases for TM's problem, either their link is overloaded or their server is overloaded. This is why you are getting disconnects, and another possibility, poor server configuration which is to be expected in malaysia as they regard IT very poorly.

Also i find SKMM never respond, they are very ineffective, would rather just give the TM CEO a bad day instead in a more direct way.

Unless people start flinging eggs at TM's upper management or just peacefully protest outside their properties and send them peaceful physical messages, not emails or texts , maybe just overfill their house mailbox with angry letters as well, it should get them to change the way they run things at TM, because they always screw the customer over. I havent even gotten my turbo which was promised last year and am paying more than 300 a month. I need that extra upload that the turbo brings.

Reading further, you can write a script on asus routers using rmerlin firmware to ignore the disconnect request, it will take some research.

This post has been edited by System Error Message: Jan 6 2019, 11:26 PM