Technician change new outdoor - indoor copper, for FREE
Technician lend me ZTE ZXHN H267A, same problem
Technician lend me Riger DB120WL, same problem
I bought 2 Asus DSL-AC52U, same problem.

Using Modem Bridge - Router:
1. NEC IX2105, cannot connect, improper peer PPPoE Implementation Protocol
2. Asus DSL-AC52U, still disconnect
3. pfSense, still disconnect
4. VyOS, still disconnect
5. ClearOS, still disconnect
6. Windows 7 Pro with Wireshark, still many disconnect!


As you see, without Asus Syslog, Wireshark tell the same, around 5 minute of 8mbps, 04:25:c5:96:f7:63 asking PPP client to disconnect... I just... WTF!?

is there any filter or capable to drop certain PPP LCP request? been 3 month TM no answer and no idea what to do.

I tried to ask for rebate, they say case need to complete then can rebate, currently I paying the full bill

As SKMM report, still on going



Technician come to my house from 10AM until 5PM, he change the each port, get DSL reading, high as 30dB, Att low as 8.6dB

I tried change password, still the same.


28/Dec/2018, TM from Seremban (not regular technician) come to my house, also check, and they also no Idea what cause 04:25:c5:96:f7:63 asking to terminate PPP client, they say my VPS server is problem, I told them I try using 4G, can hold 1 hour of iperf! I dare them to host iperf on any Unifi, I can guarantee it will disconnect

Today, I cant connect anymore, PPP error, cannot find port! I guess 04:25:c5:96:f7:63 banned me from connecting, since too many disconnect-reconnect...

ADSL already ancient technology for 2019, clearly TM no longer maintain ADSL or fix

This post has been edited by Anime4000: Jan 3 2019, 05:09 PM

i meant change port on the dslam side?

Yes, Technician move my port from #4 to #255
even swap with other 8mbps user port
the problem not fix

Sad to hear that. There must be an issue with your line. There is probably degradation somewhere.

I check, not only me are effected, I tried many house, just they didnt notice disconnect

It must be a site-wide issue then, and they might have botched the installation of the physical infrastructure. Your only hope is that they start laying new fiber infra and decommission the current copper cables.

hahaha, I agree... no point to maintain copper infra

this my year 2010-12-19 showtime, 1483 hours!


This post has been edited by Anime4000: Jan 3 2019, 10:56 PM

im afraid nothing can be done from your side, action is more on the provider side.

https://www.garethjmsaunders.co.uk/2014/03/...care-after-all/

anyway, kudos to your testing methodology, networking gear and tools involved.

yeah, is TM fault,
that link tell he have same problem like me, hahaha,

what I read, TM need increase more overhead for Down and Up Stream, because 1492 packet will get split into tiny ATM Payload, which is increase more overhead and out of sync

It is TM's fault. Unlike some ISPs i know, no ISP in malaysia maintains more than 1 PPPOE server and link per area, this means there are no redundancies and TM's PPPOE servers have a history of unreliability. Unlike with 1 ISP in the UK which i connected to 2 simultaneously improving my DSL throughput a little and with traffic going through whichever server was faster at the time as you also have load to consider.

2 possible cases for TM's problem, either their link is overloaded or their server is overloaded. This is why you are getting disconnects, and another possibility, poor server configuration which is to be expected in malaysia as they regard IT very poorly.

Also i find SKMM never respond, they are very ineffective, would rather just give the TM CEO a bad day instead in a more direct way.

Unless people start flinging eggs at TM's upper management or just peacefully protest outside their properties and send them peaceful physical messages, not emails or texts , maybe just overfill their house mailbox with angry letters as well, it should get them to change the way they run things at TM, because they always screw the customer over. I havent even gotten my turbo which was promised last year and am paying more than 300 a month. I need that extra upload that the turbo brings.

Reading further, you can write a script on asus routers using rmerlin firmware to ignore the disconnect request, it will take some research.

This post has been edited by System Error Message: Jan 6 2019, 11:26 PM