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 GrabPay E-Wallet by Grab

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thecurious
post Jul 6 2021, 11:13 AM

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QUOTE(rooneybeckham @ Jul 6 2021, 11:01 AM)
If I wanna move my Grab account to another device permanently, any precaution?
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Probably just use it and deactivate the old phone's app. Don't use simultaneously.
thecurious
post Jul 9 2021, 05:07 PM

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QUOTE(Haloperidol @ Jul 9 2021, 04:34 PM)
Cheat me la, in merchant say Signature allow Paylater, when i pay no paylater....
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Then you paynever la.
Jokes aside, you mean grab food signature cannot pay later?
thecurious
post Jul 11 2021, 09:02 PM

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QUOTE(tifosi @ Jul 11 2021, 05:10 PM)
Grab recently stopped giving out points for in-app Grab transactions (eg: Grabfood) using credit card? I just realized my recent Grabfood transaction paid via credit card doesn’t earn me Grabpoints anymore.
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Not recently, it is quite long already.
thecurious
post Jul 12 2021, 11:02 AM

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QUOTE(jiaen0509 @ Jul 10 2021, 06:07 PM)
Because first time when ask me activate Grab PayLater. I don’t want.
After that the Grab PayLater gone. Cannot find.

I activated this via the Grab website link(Deep link called?). Click the link and redirect to Grab PayLater application page.

Look like is my account problem?
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I also didn't click when app prompted. clicked from website no issue.
There are some criteria to be eligible for paylater.
Have you met all of them?
thecurious
post Jul 13 2021, 07:24 PM

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QUOTE(acid_head @ Jul 13 2021, 06:18 PM)
I just realise Grab Platinum reward point change to X2. Since when it changed?
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QUOTE(nuttyking91 @ Jul 13 2021, 06:39 PM)
I just saw. should be this few days. sad.gif
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QUOTE(victorian @ Jul 13 2021, 06:39 PM)
Yes just noticed this too. Then it's not worth for me anymore to use elinking
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Mind sharing what app version? I don't see that reflected.
thecurious
post Jul 15 2021, 12:52 PM

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QUOTE(dh13 @ Jul 15 2021, 12:43 PM)
Not sure any one able to get the rebate credited into my rewards after using this voucher?
user posted image
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Rebate? The voucher says rm 20 off your purchase, it directly reduces your payment amount.
thecurious
post Aug 2 2021, 03:33 PM

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QUOTE(MiKE7LIM @ Aug 2 2021, 03:29 PM)
hi sifu's here ,,, for grab RM10 off GrabPay online voucher,,,
i don't see any restriction to use it only min spend is rm50.
however, when i arrange deliver via grab RM92 and order grab food rm90...
this voucher is not available to offset part of the payment ..
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No one will be able to tell you anything with so little details.
thecurious
post Aug 23 2021, 12:48 PM

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QUOTE(ericlaiys @ Aug 23 2021, 12:39 PM)
what is the diff? use maybank grab CC also can get 500 when top up RM100. The linking only allow top up RM100. Cannot set rm50
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The difference is not everyone got the grab card. Can set RM 50, just need to lower your balance by spending or transferring.
And the campaign reward is still worth more assuming topup RM 100 total.

This post has been edited by thecurious: Aug 23 2021, 12:49 PM
thecurious
post Aug 26 2021, 01:29 AM

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QUOTE(hown @ Aug 26 2021, 01:10 AM)
my account is suspended. wtf
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What message they give?
thecurious
post Aug 26 2021, 01:50 PM

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QUOTE(hown @ Aug 26 2021, 01:49 PM)
'high frequency transactions'
due to recent event lo
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you called CS already? cannot reopen?
thecurious
post Aug 26 2021, 02:14 PM

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QUOTE(hown @ Aug 26 2021, 01:52 PM)
called CS but she couldnt see the reason, and highlight my case to superior
today received an email from grab saying its due to high frequency transactions
wth la, everyone also high frequency lah, as long as legit purchase what
u guys becareful lol stingy grab
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QUOTE(ChiaW3n @ Aug 26 2021, 01:53 PM)
Ya woh if not how people to complete that challenge
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lol...they simply je. high frequency transactions detected supposed to take note in case its kena scam, but if user intend to use it legit then why suspend. They lazy do their job so just suspend je.
So it means they dont let users spend their own money if they authorise it? nonsense.
thecurious
post Aug 26 2021, 02:19 PM

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QUOTE(ChiaW3n @ Aug 26 2021, 02:18 PM)
This is one of the reason why I don’t accumulate points normally clear by month end. feel unsafe also to keep so much points
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Good thought on that. makes sense. its all gone if CS dont layan.
thecurious
post Aug 26 2021, 02:36 PM

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QUOTE(ericlaiys @ Aug 26 2021, 02:24 PM)
u can complete a challenge slowly. not ask u to complete within a day. By continue transaction ,will encounter lock out. this same as credit card.
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Credit card block your online transactions temporarily. grab suspend the account. completely different treatment lol.

QUOTE(ChiaW3n @ Aug 26 2021, 02:28 PM)
To accumulate points also need efforts one eh, you won’t know one day they just simply banned you because of any reason whatsoever. So better spend then sorry lol
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Good point...scary sia...suddenly can just suspend the account, cannot even check or what
thecurious
post Aug 27 2021, 12:08 PM

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QUOTE(chemistry @ Aug 27 2021, 12:01 PM)
How to define "high frequency"? It's very subjective.
The T&C does not mention it.
But there is this clause:
» Click to show Spoiler - click again to hide... «

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This kind of vague general cover all clause wont hold up if someone really decides to sue them.
thecurious
post Aug 27 2021, 12:28 PM

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QUOTE(chemistry @ Aug 27 2021, 12:21 PM)
Not sure if BNM could protect our rights in this case.
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There is a selection for grab in the bnm website so they will at least look at it.
thecurious
post Aug 27 2021, 03:44 PM

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QUOTE(cucikaki @ Aug 27 2021, 02:06 PM)
Ya 1/3 account reactivated. I tell then it’s their points campaign. Everyone will do 25 transactions in order to achieve it.

‘I believe there are 400 people completed the transaction on the same day, so make sure u investigate them as well’.

If you feel 25 transactions is suspicious, the next time you launch a campaign make sure your marketing team include in the TnC that each day only 1 transaction each day will be counted towards the goal, hence, people will only do 1 transaction per day and not perform 25 transactions one go, hence causing grab to block my account, having u to work extra investigating me, and me spending time replying to your email.
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You are now Grab lowyat superstar!
thecurious
post Aug 28 2021, 06:51 PM

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QUOTE(hown @ Aug 28 2021, 06:43 PM)
why u all still got challenge
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only the 3rd tier quota finished...first tier got a lot of quota and the campaign duration was actually quite long...cant remember until when but think is mid september?

This post has been edited by thecurious: Aug 28 2021, 06:51 PM
thecurious
post Aug 28 2021, 11:00 PM

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QUOTE(victorian @ Aug 28 2021, 10:42 PM)
Some findings from me, I got my first tier challenge by reloading to e***k***.

Today I tried reloading again, grab don't recognize anymore. Seems like they closed the loophole
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Remembered that platform was already supposed to be excluded according to the T&C on the first day. Most likely they didnt update in their system although they updated the T&C. Now they realised then close.
thecurious
post Sep 3 2021, 03:02 PM

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QUOTE(starry-starry @ Sep 3 2021, 02:44 PM)
Prob selected users only?! I will just wait then  sweat.gif
Yes, better than nothing
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Relax haha, its probably as random as the watch ads for 10 points which are few and far in between.
thecurious
post Sep 3 2021, 05:35 PM

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QUOTE(ChiaW3n @ Sep 3 2021, 05:10 PM)
I know perodua service centre accept grabpay, Honda no idea
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Can use paylater or just grab wallet?

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