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 Help! How to configure back the router and modem, Need guide

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TSsyakir98
post Dec 4 2018, 07:47 PM, updated 7y ago

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My family click the reset button on both the router and modem ™. I already configured the router but how about the tm modem?

Really need someone help, already called maxis. But they said will call back later.

Updated:

So the internet is working now. But the voip is down.
Can someone check their WAN setting. The eEMGMT is always disconnected right?

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This post has been edited by syakir98: Dec 4 2018, 08:55 PM
Satori 14118a
post Dec 4 2018, 07:49 PM

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TM modem no need to configure by user.
TSsyakir98
post Dec 4 2018, 07:55 PM

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QUOTE(Satori 14118a @ Dec 4 2018, 07:49 PM)
TM modem no need to configure by user.
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But if clicked the reset button at the back? Won't all the settings disappear.

Haihh this all happened bcs i was away
Satori 14118a
post Dec 4 2018, 08:02 PM

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QUOTE(syakir98 @ Dec 4 2018, 07:55 PM)
But if  clicked the reset button at the back? Won't all the settings disappear.

Haihh this all happened bcs i was away
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Nope. Any maxis configuration is on the router side.
Watch the lights on the modem and router. Should not show error status.
TSsyakir98
post Dec 4 2018, 08:41 PM

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Alright, already got the connection. Had to login to the tm modem using the admin pass at the back. Set up the vlan id and lan port.

Next issue is the voip not working

 

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