they attended mycase after 2weeks, they have difficulty to schedule the TM technician to attend on-site to fix the problem...after the repair, everything fine, the LOS signal was said to be fiber optic wire not connect properly at TM modem, they just peel it off and reconnect it, i doubt if that is the rootcause for my case...anyway, gonna ask them to waive the bill for the downtime, why it bring so much trouble

This post has been edited by @skynet@: Dec 3 2018, 11:41 PM

do you experience disconection in front of modem? my experience is that the WIFI modem is not good, intermittent disconnection happened when there's wall seperated ur devices and maxis wifi modem

This post has been edited by @skynet@: Dec 3 2018, 11:44 PM