Maxis OnePrime (Home) - 4G wireless backup
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 Dec 14 2018, 11:04 AM
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#1
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal  
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QUOTE(StupidGuyPlayComp @ Nov 26 2018, 11:47 AM) Maxis provide me a 4G USB dongle modem, with sim. Me too.. Just plug and play in PC or Maxis Router, no need setup. but unable register to Maxis network  Looked like not activated line.. |
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Dec 15 2018, 02:04 PM
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#2
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(StupidGuyPlayComp @ Dec 14 2018, 11:36 AM) Wait few days or straight away call Maxis. I aready called Maxis few times.. Fibre department transfer me to postpaid department and postpaid say transfer me to Fibre department.. I called installer and say call maxis to activate.. Noone know to settle my one activated after called Maxis. Maxis said the technician(installer) not yet update into system  |
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Dec 15 2018, 06:20 PM
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#3
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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I already lodge complaint to MCMC..
Already make more than 5 calls to Maxis and noone can settle |
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Dec 15 2018, 10:20 PM
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#4
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(likeicelemontea @ Dec 15 2018, 08:39 PM) same here called more than 5 times and ding-dong nothing happen. I saw it was activated in the mymaxis android app but then after a few min if disappeared. It has been over 36h. Yours also the backup 4G sim card not activated? |
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Dec 15 2018, 10:21 PM
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#5
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Let' get help from MCMC if im not the only one..  NagaK liked this post
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Dec 15 2018, 10:37 PM
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#6
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(likeicelemontea @ Dec 15 2018, 10:27 PM) One of the things I tried is to completely setup maxis on my ASUS RT-AC68U (https://www.asus.com/us/Networking/DSLAC68U/) because it supports 3G/4G dongle. I can see it initializing but then nothing. It even tells me that the sim card number not found which is clearly means not activated.  Plug in the doogle on PC and u will see this.. |
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Dec 17 2018, 01:12 PM
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#7
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(likeicelemontea @ Dec 16 2018, 11:23 PM) Did anyone get this resolved? Mine not yet.. |
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Dec 19 2018, 05:41 PM
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#8
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(StupidGuyPlayComp @ Dec 19 2018, 02:27 PM) wait few days or call maxis U call Maxis which department to activate? |
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Dec 21 2018, 06:23 PM
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#9
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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QUOTE(Potential.Buyer @ Dec 21 2018, 08:47 AM) Done. Yesterday my Maxis 4G Backup dongle already active. Receive sms n emel notification that my back up sim registered. Try n working well. Mine until now still not activated.. I don't know what else i can do.. |
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Dec 25 2018, 11:40 AM
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#10
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Mine just get activated after getting help from local dealer..
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Dec 26 2018, 11:56 AM
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#11
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Senior Member
4,840 posts Joined: Jan 2003 From: Universal
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Another issue now..The 4G sim is activated, but when plug into router, its status is UNPLUGGED. Even i off the modem, the router wont use the 4G sim as back up..
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