Beyond card, when only available for non CelcomDigi user?

This post has been edited by sjz: Oct 18 2023, 12:09 PM

really lousy roll out by Boost.
i got a celcom number but the main number i register with Boost is Maxis, and they told nothing can be done, as its linked to phone number only

same thing for me.

don't understand how their marketing team work.
first publicly promoting a product that is not ready to be rolled out for every customer and still exclusively available for certain selected cust.
next they send notification to number of custs that is NOT in the selected cust list to promote the product.

its like they wanted to create cust frust:sweat:

This post has been edited by sjz: Oct 24 2023, 09:58 AM

hype which cn easily turn into uproar.
see their fb page comments

any non celcom user getting the beyond prepaid card?

they keep on telling opening very soon to other users.

but how soon is their 'sooooon'.

looking at their track record

This post has been edited by sjz: Nov 2 2023, 11:14 AM

so mean this month cc reload limit.
1-14 Mar RM2k.
New changes effective 15 Mar another RM1k.

practically RM3k cc reload for this mth only,
due to the change in policy.

nice to hav Beyond card which is a debit card

This post has been edited by sjz: Mar 1 2024, 09:36 AM

get the Beyond card.
its a DC , and reload using DC at some ewallet is transferable balance.

This post has been edited by sjz: Mar 1 2024, 11:39 AM

i think partly the reason they reduce limit to max rm1k cc reload from 15 mar

its a common thing for them to do.
and seem like its not in their KPI to close any support ticket on time.

the support ticket can outstanding for weeks or months with no update at all.

and they don't bother to reply you even when you reply ask for status update.

no answer or reply at all

This post has been edited by sjz: Mar 12 2024, 04:16 PM

yup. the worst service e wallet.

probably due to limited resources / budget from their parent company due to loss making?

This post has been edited by sjz: Mar 13 2024, 12:33 PM

1k limit from today will carry forward previous limit used.
previously if already used 2k/2k cc limit.
then it will show 1k/1k cc limit used.

no additional 1k limit.

This post has been edited by sjz: Mar 15 2024, 08:53 AM

this round when they handled it correctly, seem not a good news for us anyway

i was hoping for another 1k limit from 15/3

This post has been edited by sjz: Mar 15 2024, 10:53 AM

at least Rize you are able to reach them through phone.
this Boost, you can only email them and keep your finger crossed

This post has been edited by sjz: Mar 19 2024, 09:15 AM

i think still for Celcom cust only.
and its tie to your phone number registered with Boost.

only my spare phone is using celcom, so am forced to use Boost using my spare phone number.

not sure how their logics work though for beyond card.
but i think they prioritize most Celcom number as all my family and friends with celcom got it.

quite a number of Digi number got it too due to they are now the same company, but some Digi user complaint nt entitled yet.

other telco, probably if your account is actively using Boost, they might include you too.

cz its virtual card, so its immediate

if a promo code is fully redeemed.
they should show fully redeem after we enter the voucher code and NOT congrats msg only to show fully redeemed after we intent to use it

This post has been edited by sjz: Mar 24 2024, 10:59 AM

probably need to fb message them.
if still no reply, comment at their fb post publicly, they will reply very fast.

if email, no reply at all.

it's a widespread prob of not getting SMS TAC for Beyond card online trx.
a few of my family and friends same prob.

Boost shud acknowledge the prob and fix it ASAP.
not to ignore the problem.

same case as Kiple previously of not getting SMS TAC
except they acknowledge the prob immediately and let us know they will try to fix it asap

This post has been edited by sjz: Sep 6 2024, 08:47 AM

the SMS TAC for Beyond card online trx still not fixed despite multiples complaints throughout so many days!!!

This post has been edited by sjz: Sep 7 2024, 01:01 PM