eventually i gave up on keep waiting for Beyond card SMS Tac.
just use other method to utilize those funds in Boost and zerolize my Boost acc till they find the fix for SMS Tac.

This post has been edited by sjz: Sep 9 2024, 10:38 AM

totally agreed.
although tng interface is better than Boost, but we still use Boost for free RM1000 cc reload per mth

i don't really like the mandatory add card and pre auth RM4 before able to use it to reload.
(same as shopee & grab)
they shud hav done it like tng, optional to save card.

as i don't save any card in ewallet.
quite a hassle to add card and followed by reload and remove the card

This post has been edited by sjz: Sep 10 2024, 11:00 AM

Some update on unable to receive SMS TAC for Beyond card online trx.

Finally gotten Reply after days:
Hi there, kindly be informed that this is an intermittent issue and we would advise you to try to use another payment method. Our sincere apologies for the inconvenience caused 🙏🏼 ^Huss


So, their solution to us -> try to use another payment method.

This post has been edited by sjz: Sep 10 2024, 02:40 PM

it takes almost 10 days for them just to reply our complaint email/ fb message.

not gonna figure how long they would take to fix the problem.

This post has been edited by sjz: Sep 10 2024, 03:42 PM

to my surprise,
following the fb message tell you use another payment option,
i reply asking them when this prob will be resolved.

another cs reply,

"Hi there, thanks for reaching out to us. Regarding your issue, kindly clarify if you have checked your Spam/Blocked contact list? Kindly ensure you did not block the shortcode SMS (Eg: 66688) ^Faz"


Seem some cs still think the prob originated from cust part blocking their sms tac.
Not Yet wake up is it??

This post has been edited by sjz: Sep 12 2024, 09:26 AM

ya.
now using this same template again when ask them when they will resolve this SMS tac prob

seem more like they don't even care on this prob.

cn see their fb comments grievances for more insight on how they operate

even Kiple managed to solve their SMS Tac prob within 1 day.



This post has been edited by sjz: Sep 12 2024, 09:46 AM

yes. confirmed resolved.

"We would like to apologize as we're currently having an intermittent issue and our deepest apologies for the inconvenience caused. The issue has been fixed, you may retry once again"

with DuitNow QR payment,
nowadays we can even use ShopeePay for Lazada payment.

so just use boost to scan DuitNow QR if needed.
but anyway they are charging 0,75% for CC reload soon, so i think some ppl will be leaving.

some might b using it as alternative due to 0.25% lower in CC reload fee.

for now, there are still options with zero CC reload fee. (other ewallet)

This post has been edited by sjz: Oct 4 2024, 08:58 AM