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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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TSxperiaDROID
post Jan 1 2019, 10:16 AM

K
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Senior Member
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From: Kek L
QUOTE(ykc @ Jan 1 2019, 09:26 AM)
i paid my celcom bill just now, didn't get shake reward too  ohmy.gif
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QUOTE(enduser @ Jan 1 2019, 09:36 AM)
Me too, didn't get shake reward.

Hv open ticket to them
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I'll probably give them time until end of today, otherwise will only ask them about it.

QUOTE(ykc @ Jan 1 2019, 09:48 AM)
where/how you log complaint?
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Go to Profile > Tap "Have Questions..." tab at the bottom > Tap the chat box icon > Tap the plus icon > send your enquiry from there

This post has been edited by xperiaDROID: Jan 1 2019, 10:17 AM
TSxperiaDROID
post Jan 1 2019, 10:31 AM

K
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From: Kek L
QUOTE(Higgsboson8888 @ Jan 1 2019, 10:19 AM)
I thought the shake reward ends yesterday?
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Shake reward never ended.

QUOTE(devilmaycry9 @ Jan 1 2019, 10:19 AM)
paid my unifi bill 2 hours ago, no shake reward yet
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That's kinda abnormal...

Maybe because of new year?
TSxperiaDROID
post Jan 1 2019, 03:55 PM

K
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Senior Member
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From: Kek L
QUOTE(wtw0911 @ Jan 1 2019, 03:30 PM)
The reply that Hafiz is giving is just a template reply. I have one missing shake reward since mid of Dec and I still don’t get it till now eventhough multiple tickets have been opened and they just closed it directly. So I guess it’s time for me to move on and forget about the shake reward which gives small amount of reward?
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Don't...

If people are gonna just let it go like that, then they're probably gonna think it's fine to ignore and move on.

Most payments made with Boost are entitled for the shake reward, if they don't provide, then it can be considered as false advertising.

Keep bugging them until they're willing to settle your case, maybe tell them like you're gonna report the issue to related authorities if they still fail to do so.

Btw, shake reward is their main attraction and is what makes them different than other e walllets, I doubt they're ever gonna stop it, unless they wanna set their foot into the coffin.

This post has been edited by xperiaDROID: Jan 1 2019, 04:37 PM
TSxperiaDROID
post Jan 1 2019, 05:19 PM

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Senior Member
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From: Kek L
QUOTE(talexeh @ Jan 1 2019, 05:07 PM)
There ARE transactions that aren't entitled for cashback other than the two examples you provided. Maybe you should use "most transactions" instead or else you're gonna confuse a lot of others in this thread.
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Already edited my statement, it's my fault.

Sorry about that.
TSxperiaDROID
post Jan 1 2019, 07:39 PM

K
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Senior Member
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From: Kek L
Sent them a message regarding the missing shake reward from RedOne bill yesterday, they replied in around 10 minutes...

They replied as below:

QUOTE
Hi

We are sorry for the inconvenience caused. We are currently facing a hiccup in the system while processing the shake reward. Do not worry as any eligible reward will be processed as soon as possible to your account.

Thank you
Boost Support Team

TSxperiaDROID
post Jan 2 2019, 12:08 AM

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From: Kek L
I seriously hope their CS won't be as bad as Favepay in the future though...

Bigpay (although not an e wallet) should be the role model for the e wallets, they even have a staff assisting the users in this forum.
TSxperiaDROID
post Jan 2 2019, 09:50 AM

K
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Senior Member
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From: Kek L
Heheh...still no signs of my shake reward from RedOne bill since new year midnight...

Gonna bug them again tomorrow if it's still the same...

Wanna challenge with your user eh Boost?

I have plenty of time to bug you until you're willing to gimme me that shake reward, even if it's just 20 sen.

This post has been edited by xperiaDROID: Jan 2 2019, 09:51 AM
TSxperiaDROID
post Jan 2 2019, 01:32 PM

K
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Senior Member
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From: Kek L
QUOTE(junclj @ Jan 2 2019, 01:18 PM)
You sure don't have shake reward? Have you tried to check back your record?
[attachmentid=10151029]
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I'm not a newbie, I've been using Boost since way back in 2018 and I use it almost everyday, if the shake is there it's there, if it's not it's not.

But thanks for the help anyways.
TSxperiaDROID
post Jan 2 2019, 04:26 PM

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From: Kek L
I remember previously there was once a time that they gave out an extra reward to those who faced the "missing cashback".

I wonder if it will happen again this time, since many still haven't got their particular cashback and also shake reward which I'm still waiting until my neck also long already.

Geez...
TSxperiaDROID
post Jan 2 2019, 08:42 PM

K
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Senior Member
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From: Kek L
Finally got my shake reward from paying RedOne bill!

Got RM 2!

biggrin.gif

Phew...at last.
TSxperiaDROID
post Jan 2 2019, 09:19 PM

K
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Senior Member
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Joined: Jun 2014
From: Kek L
QUOTE(ericlks91 @ Jan 2 2019, 04:34 PM)
I suggest we give them a deadline, if not we shall launch a group complaint to kpdnkk or BNM. Many cash back has been missing and people who raised ticket also need to wait forever, what about those who didn't know how to raise ticket.

This is getting ridiculous. First it was false advertisement on RM100 spent on Christmas gift and now these missing cash backs/shakes.

TS what do u say.
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Just got my missing shake reward at last...

As for missing cashback which you guys are facing, maybe give them deadline until next 2 weeks? Someone shared that Boost CS said it will be fixed this Friday.

QUOTE(mujinkun @ Jan 2 2019, 08:54 PM)
I got quite confuse lately and new onto this prepaid app.
We got boost, we got touch n go wallet. And next what?
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We have plenty of them in our market...

Boost
Touch n Go
Favepay
Grabpay
Mcash
Vcash
Kiplepay
Razer Pay
Meihome

...and probably more.

This post has been edited by xperiaDROID: Jan 2 2019, 09:28 PM
TSxperiaDROID
post Jan 2 2019, 09:28 PM

K
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Senior Member
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From: Kek L
QUOTE(esj_joo @ Jan 2 2019, 09:26 PM)
myeg going to lauch their ipayeasy in Q2. let's see any benefit for consumer
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If it's MyEG, it's probably gonna be made for payments related to their services?
TSxperiaDROID
post Jan 2 2019, 10:01 PM

K
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From: Kek L
QUOTE(esj_joo @ Jan 2 2019, 09:44 PM)
not much info other than estimate launch time frame.
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QUOTE(alexanderclz @ Jan 2 2019, 09:47 PM)
slow into the game. unless they are prepared to burn money, i think other ewallets already way ahead.
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I doubt it's gonna be like your usual e wallets where you can use to pay for food and stuffs, probably gonna be exclusive like Payfy which lets you pay mainly for Astro bills and Setel which lets you pay for fuel in Petronas stations.

This post has been edited by xperiaDROID: Jan 2 2019, 10:02 PM
TSxperiaDROID
post Jan 3 2019, 12:03 PM

K
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From: Kek L
QUOTE(lukeroku @ Jan 3 2019, 11:59 AM)
I think they really messed up regarding Yoodo reward. 4th month reward hehe
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Maybe an apology reward?
TSxperiaDROID
post Jan 3 2019, 03:44 PM

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From: Kek L
QUOTE(peri peri @ Jan 3 2019, 03:41 PM)
im wondering this shake shake for cb thing no ending date?

forever can shake for money?

i paid my umobile rm50 gotten rm2 cb,
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Nope, no news regarding the ending date so far.

But doubt it will ever end, cuz this is what makes Boost stand out from the other e wallets.

This post has been edited by xperiaDROID: Jan 3 2019, 03:53 PM
TSxperiaDROID
post Jan 3 2019, 04:36 PM

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From: Kek L
QUOTE(talexeh @ Jan 3 2019, 04:28 PM)
user posted image
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Until now it only reached 5k?

Then Boost x Favepay isn't well received then.
TSxperiaDROID
post Jan 3 2019, 04:38 PM

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From: Kek L
QUOTE(David83 @ Jan 3 2019, 04:36 PM)
I think not Boost problem.
Fave is the problem.

I used at Komugi with Boost x Favepay!
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How was the experience with using Favepay at Komugi?
TSxperiaDROID
post Jan 3 2019, 04:53 PM

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From: Kek L
QUOTE(David83 @ Jan 3 2019, 04:45 PM)
This is not my first time.
Smooth.
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thumbup.gif
TSxperiaDROID
post Jan 3 2019, 05:23 PM

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From: Kek L
QUOTE(talexeh @ Jan 3 2019, 05:07 PM)
This promotion is only applicable if you spend >RM15 on Favepay X Boost so to say that it only hit 5K transactions today might not be accurate. smile.gif
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But I thought this promotion started couple of months ago?

If it only reached 5K till this day, then the results are really pathetic.
TSxperiaDROID
post Jan 3 2019, 05:31 PM

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From: Kek L
QUOTE(#Victor @ Jan 3 2019, 05:26 PM)
Big gift for upcoming Boost day.

user posted image
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Sigh...

Not gonna bother...

I know my luck anyways. biggrin.gif

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