why not?

https://www.myboost.com.my/top-up-cashback/

https://support.myboost.com.my/hc/en-us/art...or-100-Cashback



This post has been edited by cybpsych: Mar 28 2019, 03:51 PM

try National Consumer Complaints Centre (NCCC) >> http://www.nccc.org.my/v2/

for financial-related disputes, head to Ombudsman for Financial Services (OFS). they are mandated to resolve disputes between financial consumers and financial service providers (FSPs).

This post has been edited by cybpsych: Mar 29 2019, 10:46 AM

shake is random and seems to be reduced now.

shopee's mobile reload is cheaper, sometimes can get between 5-7%

temporary go to airplane mode, then back to normal

this would trigger the telco to push the SMS OTP if it's being queued in their sms gateway

no saman from bnm.

just bnm will make their life difficult.

end of the day, end-users will suffer with even more tightened policies.

simple: greed

show the RM2 transaction from your UOB CC statement.

post screenshot here.

and compounded with banks triggering SMS notification for the preauth amount, giving false sense to users that their card was "charged".

cash-sales handles physical cash and need manpower to control.

cashless reduces pilferage as no physical money exchange hands. also, reduces manpower to manage cash, and logistics cost to travel to bank for bank-in daily cash sales.

now boost has 0% mdr, but it's time-limited offer to attract merchants and build merchant base. mdr fee be enforced, unless boost put it in b&w in merchant agreement (very unlikely for them to do so).

dont bother. it's localized issue, not everyone facing the same.

that is boost's issue with their payment gateway(s) setup

3D/non-3D is routed through the payment gateway and setup by the acquirer bank (for boost)

they are resorting this matter by having you to REMOVE the saved card so that their system remove your "old" tokenized card from the system.

when u readd again, it will be tokenized again by the correct payment gateway. by right, this should work.

if it doesnt, it seems like boost side having issue setting up their gateways routing properly and all went haywire. most likely they're trying to connect to multiple payment gateways/banks so that they can reroute them according to traffic/load.

another issue is the acquirer bank's setup. most likely one of the bank doesnt allow/offer non-3D transactions to go thru them, hence the error msg some of us receiving.

the description name is defined when creating MID by the payment gateway/acquirer bank.

some online merchants prefer to use different MID/merchant name according to payment type/channel, e.g. counter vs online, in the case of Boost, 3D vs 2D.


the "non-3D secure" msg is an error msg bounced by the acquirer bank -> payment gateway -> boost -> user

meaning, for some unknown reasons, a transaction triggered from boost app, trying to charge without 3D, but rejected by the acquirer bank.

either the acquirer bank doesnt support non-3D or they dont allow/approve it for Boost.

could be something went misconfiguration at boost side.

another possibility is boost is linking up with multiple gateways/banks, as each is different setup.

when boost linked up to only 1 gateway/bank, it's direct 1-to-1.

when you add more, the permutation of error is more.

multiply this with millions of boost users .... and each boost user may have >1 card.


they grew too fast, possibly development side couldnt catch up

This post has been edited by cybpsych: Apr 5 2019, 09:27 AM

not really

mine 3x rm200 consequtively, it worked. any amount >rm200, triggered otp and failed.

since you're planning to withdraw anyway, try la

if 2nd acct failed, at least could pass on 1st acct. still get money

we dont even know the shake reward tier.

since when this info is available in the app? normally it's by using it then roughly we know. even that too, it's random, can be high or low amount.

seems like shake reward is back to juicy amount

paid at tesco rm17.40, shake reward rm1. not too shabby.

some already faced this weeks ago

boost missions la

have you checked what are the available missions in the boost app?

if you noticed, all 3 billers combined into TM bill payment. check your boost bill payment page.

probably coincide with the upcoming bp updates...