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 HSBC Global Support Executive, The world local is paying local salary.

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mhyug
post Jul 7 2011, 10:58 PM

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hoo there is thread here....hmm how many of you are from klc ha???kohkoh biggrin.gif
mhyug
post Jul 8 2011, 03:34 PM

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i see some one is working hard to bring in ppl in hsbc...bet that BAF news just got you excited ehh brows.gif
mhyug
post Jul 13 2011, 01:14 AM

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QUOTE(The Corre @ Jul 13 2011, 12:23 AM)
Congrats. Which dept btw and you will be undergoing training for how long? And usually its not shift hours, right, since its training?

I just went for interview today. had a english test session, voice test session, interview wit hr then with a manager. So now told to wait after background check and they will call. Hope all goes well.

Wanted know about the training period - how long usualy?

And the bus service from kl sentral-putrajaya sentral-hsbc (both ways) - its usually open till wat time? cuz im most likely getting night shift.
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hoo voice test siap...then defo you are in the call center line me thinks

as for the transport they cover for 24/7 a day but its only for the cyberjaya site.

mhyug
post Jul 16 2011, 04:41 PM

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QUOTE(ah joixl @ Jul 13 2011, 11:11 PM)
hi.. juz wondering whats the staff benefit different between hsbc and hdpm? anyone know?
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quite diffrent i presume.

hdpm reports direct to service centers and are quite rarely bounded by what the local gov says emplyees can enjoy.tho recently they did a review and added some of the benefits a local comp has to hdpm.hbmy may have more following what the locals have.
mhyug
post Jul 18 2011, 01:15 AM

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QUOTE(lilfire @ Jul 18 2011, 12:44 AM)
honey dont worry
in HSBC basic is low...but still have many many more allowance XD

let take me for example (call center)
my basic used to be 2100
i have a fixed allowance of 500
(language 400 for mandarin+canto,product credit card)
and we have variable bonus depend on rating where i normally score 420
rating 1:520,rating 2:420,rating 3:200,rating 4:0

so it will be approximately 3100 for a newbie like me...

but of course the training month u'll only get ur basic as u no need take call.
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and call center work mcm gila kohkoh but its job for some.not for the faint hearted this call centre.and yes hdpm pays a bit lower no matter what dept/function you go but if plan to stay the pay is good as you move up the various ratings they have for various depts they have there.

some basic low, tp allowance banyak as the above, some allowance tarak, but basic a bit high, ada various other benefits and work not that tough...and there is also some other + here - there...its all mixed and match la in hdpm.

but if you want a pay that fits the career path youve studied then hdpm is not the right place kohkoh.
mhyug
post Jul 21 2011, 06:58 PM

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QUOTE(Coozy @ Jul 21 2011, 01:42 PM)
Hey guys, I've just been invited for an interview for this particular position in Cyberjaya. If you guys won't mind what do I need to look out for? Or a chronological order of the interview session? Some tips and tricks maybe?

Kinda nervous here, kinda my first time interviewing for a full time position.

All help will be much appreciated. smile.gif
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easy peasy mate.hdpm is quite desperate now for new hires.just be yourself dont over do something you dont know and you will be fine.
mhyug
post Jul 24 2011, 02:00 AM

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QUOTE(winks @ Jul 24 2011, 01:55 AM)
hi,

i have an interview for gse at hdpm cyberjaya.. im a little bit confused. is it

also a call center job or we can choose to work back end? cz im really sick of

working at call center already. so thought of rejecting this if its another call

center job. plz reply asap, highly appreciated, thank you.
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not sure lo ur going to get what until you know who interviews you.yes hdpm has every thing.from the crappy call centre to the z of finance/banking world.

This post has been edited by mhyug: Jul 24 2011, 02:00 AM
mhyug
post Jul 24 2011, 03:08 PM

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QUOTE(winks @ Jul 24 2011, 03:28 AM)
the agent ask me to look foe someone named nisha..


Added on July 24, 2011, 3:31 amthe agent ask me to look for someone named nisha..
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hmmm that most probably be the hr guys...they will do just a screening test etc sort of interview.the one who will conduct the real one will be the mo of the team youre going to working(now this is decided by the hr who get who)
mhyug
post Jul 25 2011, 06:41 PM

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hmmm this is some how weird......how all of you reporting of assessment??

from what i remember they only have a simple one then they just proceed with and interview..no such thing as staged interview etc etc.....my take with this assessment stuff might be for gbm or call center....if its HSS i doubt you need that much of assessments.
mhyug
post Jul 26 2011, 06:49 PM

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jgn terpedaya dgn nama gse kohkoh...semua yg baru masuk adalah gse.what dept u guys masuk??HSS??GBM???call center??etc etc???
mhyug
post Jul 27 2011, 01:41 AM

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QUOTE(Absentee @ Jul 26 2011, 09:52 PM)
Mine says General Banking. Pay is damn low though.
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hoo then youre maybe in GBM.well im not sure hows the pay structure in gbm since im in hss.where do you work??KLC or CYb(kl center/cyberjaya)
mhyug
post Aug 2 2011, 03:35 PM

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from what i heard usually they wont cut loose the employees.all they do is reshuffle here and there.some dept gets closed but doesnt mean you get shown the door out.most probably you will be patched in to other departments.example last week one of dept ivecome to known got closed.all those lads and lasses just got transferred to other processes.

even as we speak, hdpm is still under staffed in some areas.every month there will be some one resigning leaving vacant spots.

This post has been edited by mhyug: Aug 2 2011, 03:36 PM
mhyug
post Aug 3 2011, 07:05 PM

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anyone wants to work at hdpm now is the time yo...this month alone in my dept soo many left...next month a few more.
mhyug
post Aug 4 2011, 02:07 AM

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QUOTE(Absentee @ Aug 3 2011, 09:20 PM)
Which dept are u?
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QUOTE(night1218 @ Aug 3 2011, 09:21 PM)
i wonder too~~
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QUOTE(night1218 @ Aug 3 2011, 10:07 PM)
anyway, i was offered in HSS taiwan/HK..next week going for interview..nervous..wonder who will be interviewing. normally eat how long the whole process?
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QUOTE(night1218 @ Aug 3 2011, 10:43 PM)
still dono wat i might encounter oso. btw, HSS is consider back-end?
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yes to all of the above.HSS is big yo got all kind of weird process wch i oso x paham.im in hss but uk side one.the taiwan/hk hss got 2 places in kl and cyber.i work alongside with hss hk guys in kl.
mhyug
post Aug 4 2011, 03:35 PM

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its the code of the working world ma, 1 month.but if feel mau cabut and dont care just resign 24 hrs pun bole.
mhyug
post Aug 6 2011, 02:13 AM

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u guys neh nak pi interview ke surf the net lol.might as well focus on the interview dr bwk lappy2 neh.

anyway you just go to the lobby there will be hr staffs waiting for you lot.wont be alone that day sure have a lot of ppl.

This post has been edited by mhyug: Aug 6 2011, 02:14 AM
mhyug
post Aug 7 2011, 02:50 PM

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just write a formal letter and youre done.i dont think there is any special procedure for that
mhyug
post Aug 8 2011, 02:07 AM

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QUOTE(lilfire @ Aug 7 2011, 05:06 PM)
Not really sure but inside the offer letter actually got state need 1 month notice even u r in probation/induction...
If u signed ady then duno they will force you to follow the contract anot.
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but then again they say that as legal stuff rarely they chase on since the cost for that compared to them paying you a 1 month salary is way higher thus they dont pursue.you wanna quit fine by them.besides 1st 3 months where got work, training here there do the online thingy=makan gaji buta ony.
mhyug
post Aug 29 2011, 02:32 AM

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QUOTE(malasnya @ Aug 28 2011, 11:01 PM)
who said dont have? there is but its way complicated as u have to sit for gbm test 1st. they dont want to simply waste money sending u to take the test and end up failing. anyway. the RM200 allowance is only for the people who took the exam and past without re-take. if u re-take then you will get less. thats what i heard. if you are planning to take, then good luck.
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where got la brader.u take one time pass oso get the same amount you retake oso get the same amount.tho they do give some extra if u pass wif flying colors.hss so eager to send their 1 year plus peeps for that bloody paper if you really in this financial fied take and then wait a while and cabut to other places.

mhyug
post Aug 29 2011, 08:17 AM

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QUOTE(jyx @ Aug 29 2011, 04:23 AM)
where to register for the IAQ paper test ar?online?got notes provided to study 1 ar? $$$ tongue.gif
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once you reach or near 8months-1 yr time with hss ur am/mo will discuss it with you.hr will arrange every thing from reg to providing the books/notes/mock papers etc etc and also you get 3 days of holiday to prep for exam.

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