Aug 12 2024, 12:35 PM
QUOTE(Red_rustyjelly @ Nov 17 2018, 03:51 PM)
How do you manage those unreasonable feedback of 1 star rating from your buyers.
Even when you already did your best but like 11.11 was so high traffic, by informing your customers via whatsapp etc that the courier will experience high traffic.
Shopee allow back to back rating between customers and buyers, so i still do not have 1 star so far. both have equal sales.
lazada is worse and nightmare for sellers.. you cannot do anything about the customer review.. even u ask the agent to get it down the review due to fake review they wont!Even when you already did your best but like 11.11 was so high traffic, by informing your customers via whatsapp etc that the courier will experience high traffic.
Shopee allow back to back rating between customers and buyers, so i still do not have 1 star so far. both have equal sales.
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