Wonder what is criteria or measurement of "driving behavior" ? 

Riders complain? 

wonder how grab detect? Unless rider complain 

but, share my experience, one time I took Grab from airport balik rumah, the driver also driving without phone holder, rilek jer he put the phone between his leg, occasionally look at his dick, i mean phone to check the waze 

I no complain lah.....just pity or worry his dick only....if he continuous liddis, gg liou.... 

I rber is around 15%. I am upset they didn't inform me before they banned it. Up until now, nothing from them.

It make me feel, if boss (Grab management) wanna fired you, they can do it immediately. It wasn't prominent at all if you ask me.

that one is drive recklessly

driving behaviour more on self booking, cheat incentive stuff

Rider so free complain meh? I thought most riders just don't even rate......or, the criteria very strict, 1 complain, banhammer terus 

Then it's really hard to work man, I have a lot cancellation last week due to high traffic in Federal highway, between bangsar south and mid valley in the evening, the cars isn't moving at all...

I am not sure how grab office define driving behavior.

but for my case more specifically is driving dangerously

It could be rider (s) complaints due to driving too long hours and feel tired for few occasions during the times. Lessons learn and I do acknowledge it was partly my fault.

For drivers info here, you can forget about arguing with them that your rating is good all the time, above 4.9 etc. the grabcar office won’t accept that the reasons to defend the allegation against you.

The other info I wished to share is that do keep phone with you on Tuesday and Wednesday afternoon if can, btw 1-6 pm. That is the normal time grabcar office will call driver to clarify any issue with the drivers. If they can’t get you, your account would be  suspended temporarily pending investigations.

I was told during the class:

1st offense: temporary suspend. reactivated back after he class

2nd offense: suspend for 1 month

3th offense: suspend for 3 months

4th offense: 6 months suspension

5th offense: permanent ban. possible can appeal.

offense here can the same or different nature. For example, driver A can suspend 1 month due to bad beahaviour. But in next weeks, if his cancellation is too high, he will get suspended for 3 months although the offense committed for both occasions are different.

why ah, Grab driver hate non cash payment ah? Still money right? Can withdraw out one right? Or use to topup Grab credit right? Last time I drive Uber, I prefer credit card over cash, first, no need change money, second, psychological they will well behaved, coz their records all can be traced, unlike cash, anyone can create a new account with prepaid. Less risk kena rompak or missing oso

you need to check with those drivers who attend the re-education class recently.

Grab office called drivers to check the allegation on case to case basis. No all.