yes.

not sure if this helps, but.. try checking if your BTU >> Concealed CAT6 >> Router connection
shows Gigabit speed or 100Mbps.

if it's showing Gigabit speed, try performing speedtest again for
BTU >> Concealed Cat6 >> Router >> Laptop = 100Mbps
but with some restarts done.

if it still shows 100Mbps, try letting it run for some time 10-15mins, then test again.

try it with tm.speedtest.net website instead of the original version.


------------------

My 100Mbps sometimes drop its connection to 50Mbps, and while i'm troubleshooting it for some minutes,
it just cranks back to 100Mbps as per normal without doing anything - just a certain period of time.

not sure why, but it's not that serious (happened 1-2x times so far) so i let it be & just monitor it.

This post has been edited by pokchik: Nov 2 2018, 05:27 PM

hear, hear!

but have to wait till its implementation, though..
hopefully no u-turns or telco pleas etc. postponing the actual implementation.

waiting for TM to officially announce >100Mbps plans..

urm..

have you ever experienced 100Mbps or close to 100Mbps at all for the past 1.5weeks?

i mean, the way you phrase your question is not being for not reaching 100Mbps,
but rather about your connection not up to 10Mbps.

and how do you confirm your upgrade, is your online Unifi portal showing 100Mbps Turbo Upgrade 2018?

This post has been edited by pokchik: Nov 12 2018, 09:21 AM

ah, damn. my bad.

Q : with 10Mbps/1.25MBps before this, did you get maxed out to the dload speed to 1.xMBps?

Shit, RM129 become RM159 after 24mths.

TM penipu scammer.

I got conned.

your 100/50 sounds like 100Mbps package,
either Turbo or BEST.

What is your package now stated in ur unifi portal?

If ur old BTU/ONU is 100, meant for your 100Mbps..
Then why would u need to change ur BTU?

This post has been edited by pokchik: Dec 4 2018, 11:47 AM

1. what is your current BTU/ONU?

2. if your speedtest is performed via LAN, just make sure that the connection quality is Gigabit (i.e. LAN port, ethernet cable, etc).

1. current : unifi RYE 2017 100Mbps RM189 or so.

2. if you change to 100Mbps BEST, you'll start new contract paying RM129/mth.

3. the contract is 24mths.

4. if you terminate the BEST package before 24mth contract ends, you'll need to pay RM129 x Remaining Month.

what was your question again?

This post has been edited by pokchik: Dec 4 2018, 12:24 PM

then you have the right to request for a new ONU/BTU to support your 300Mbps.

phrase your story properly, i.e. lay down your facts right since not all TM CS are technical enough.

sometimes they're technically good, but psychologically drained because too many customers do not comprehend
the difference between wifi, wired, 100Mbps, Gigabit, etc. and always barking up like mad because of #jahanamkanTM campaign.

LiveChat/100/TM Point visit - your choice, and you're right that it should not be charged for replacement.

currently only 30Mbps & 100Mbps available.

rumoured for >100Mbps packages somewhere in Feb'19 (best case i guess).

This post has been edited by pokchik: Dec 4 2018, 04:37 PM

there was a case before that Unifi's router/BTU info for a user is not the same as
what the user physically own.. so maybe there was a mismatch that Unifi thought your router's capable
when in fact it really is not.

i would like to propose proper troubleshooting, if you're still not convinced.. or "can't really be"

segmentize your connection like so:

[Internet] --A--> [ONU/BTU] --B--> [Router] --C-->[Device]

start from your [Device] working upwards toward [Internet]

1. check your [Equipment] capability, and also you connection --x--> capability,
can it support/capable enough to deliver/receive 300Mbps.

2. work from [Device] upwards to your router directly, cut-out --C--> (basically your powerline)
and connect your laptop directly to your router. can you get the 300Mbps?

if you segmentize, you're able to just troubleshoot a bit more to find out the real culprit for your 20Mbps.

---------

*i did the same with my in-law's 500Mbps. they complain that they're getting only 30Mbps UL/30Mbps DL.

turns out they're still using 2.4GHz wifi (TPLink AC1200) and their devices' limitation.

tested wired connection via laptop showing 500Mbps and with the devices that we have,
i was only able to get max. 250Mbps DL with my RT-AC86U + iPhone 7.

This post has been edited by pokchik: Dec 4 2018, 04:59 PM

get CAT 7 if your budget allows, maybe?
(what's with the distance and all.. probably CAT 7 better option)

i had a dejavu feeling.. same problem like weikee, it seems?

https://forum.lowyat.net/index.php?showtopi...post&p=91123506

This post has been edited by pokchik: Dec 4 2018, 05:20 PM

is it something like this?