Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Nov 12 2018, 04:00 PM
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#1
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Senior Member
1,127 posts Joined: Jan 2003 
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Guys,
still no news or notification about my unifi when will get turbo to 300mbps. Now I really tempted to go TM point to change the plan to 100mbps and pay RM129 monthly instead of current RM170. any other point of view? my existing unifi contract only expire on Mar-19 |
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Nov 13 2018, 03:30 PM
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#2
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(hehe86 @ Nov 13 2018, 03:20 PM) Hey there i also just received sms regarding the turbo upgrade by dec 2018. Im an old user who still using dir-615... so would like to ask any user who r using same setup like me n when u got turboed, do they provide u new router n btu (if needed)? ya, me 2. just received the sms. wondering my BTU need upgrade or not.. still using those big black one from Huawei, >4y old |
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Nov 19 2018, 04:45 PM
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#3
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(woeikang @ Nov 19 2018, 04:03 PM) Hi Guys, like to do it online... but i wanted to request for new set of hardware. given my BTU n router been using for 4y never changed. If TM want to tie me down another 2y, i want new hardware.now via Web Dashboard, you can change your plan [attachmentid=10113571] Nowaday, Kedai Telekom is the latest hotspot. Went TM point Kepong at 9am... ppl q till shop outside. Went again at 2:30pm, it still pack full of ppl inside. Haiz. This post has been edited by lkoky: Nov 19 2018, 04:47 PM |
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Nov 19 2018, 04:59 PM
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#4
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(dickybird @ Nov 19 2018, 04:52 PM) If the existing hardware works they ain't going to change anything. If you want a new router, better to get your own since it's not worth getting tied down with a 2 year contract for a lousy router. my understanding is once u requrest to change package... they tie u down 2y? is it not?I am aware their router is lousy, my main concern is the BTU unit... i am since using hte Huawei H850 from the early day. This is the one I hope to change to the latest. |
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Nov 21 2018, 11:53 AM
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#5
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(Verblassen @ Nov 21 2018, 09:57 AM) Just got my unifi turbo 500mbps, Taman Desa area. However like what others have said, my black Huawei HG850a BTU seems to be the bottleneck as it's only capable of FE - 100mbps. WoW! Great News. I also in the same boat.. still using Huawei HG850a... hesitate whether to change to the new 100mbps package, although turbo-ed suppose to be arrive in Dec; but think the BTU cannot support it.Called TM and they said that they'll replace the BTU for free, something about lifetime warranty or what. Will update once I get my new BTU. 😁 |
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Nov 24 2018, 02:30 PM
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#6
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Senior Member
1,127 posts Joined: Jan 2003
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just got turbo-ed to 300mbps today.
estarted my old HG850a and run speedtest... only gettting 96mbps ... |
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Nov 24 2018, 03:02 PM
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#7
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(SilentVampire @ Nov 24 2018, 02:34 PM) Time to contact TM to get a new BTU, and get your own router if you can. Bro, can be more psecific on which model to get? I know the first post got a list of model suggested.. but cant decided.Would appreciate anyone with real experience on the router to share their thought. I think all the routers listed are good for 100mbps to 300mbps; since I already requested to change to 100 mbps plan; so dont need those super high end router. Having said that, if paying extra 2-300 can get a faster one, i also ok. budget RM500, can max to RM800. priority of connect stability for mobile device at home. thanks. |
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Nov 24 2018, 04:01 PM
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#8
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(SilentVampire @ Nov 24 2018, 03:46 PM) Nope. They won’t. You will have to sign a further two years contract. As I say, better to get your own. Many thanks.I like suggest TP-Link C2300. It is a good router and definitely worth the money. However, if you want to save money, you can try the Archer C7 v5 or C9 v5, or even the Tenda AC18. Up to you. |
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Nov 25 2018, 11:23 AM
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#9
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Senior Member
1,127 posts Joined: Jan 2003
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impressed with TM service.
Got turbo-ed to 300mbps on 24-Nov (sat), straight away I log on to live chat to complaint about my old BTU (Huawei HG850a) not supporting the new speed. The CS confirmed the BTU is not on the supported device list, file a case TM Technician came knocked on my door next day on a Sunday 8:20am!!! Replace the BTU as well as a new DIR-842 router. Now I am 300mbps happy. |
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Nov 26 2018, 07:15 AM
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#10
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(fisherman10 @ Nov 25 2018, 10:29 PM) Can you check and see which revision of DIR-842 that they gave? Thanks DIR-842 HWC2 FW3.01TMWhat device are you using to test? Low end mobile device doesn't have multiple antennas to support that speed. |
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