Just goes to show you that they can do something if they want to. Or at least if they plan it well from the start.
Previously, in the customer portal, this was not there.
In the dashboard section, next to the package name and "Active", there is the "..." dropdown menu. Now You shold see
- Change my plan
- Terminate my plan
For termination, we should feel sorry for them...
"So sad that you are leaving. We hope you’ll change your mind"
For plan change, looks like they have listed both new plans RM79 and RM129. Last time, only plans with higher price than yours was there I think.
Can someone with 800M turbo see what they have listed?
Can someone in high-rise see what they have listed?
Me currently on 800 mbps , i saw the 100 mbps and the 30 mbps only , i choose the 100mbps ... since currently paying rm 242 for 800 mbps...