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Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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coolguy_0925
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Nov 17 2018, 06:12 PM
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QUOTE(ThornsFC @ Nov 17 2018, 06:10 PM) https://twitter.com/myTMgroup/status/1063734627607539712LMAO. Sure jan.gif RIGHT! Because the front line staff also get their product updates from FAQ and T&C and not direct orders from higher up. Well at least for this time they acted fast enough Mistake happens just give them a chance for unharmful error like this Cheers!
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coolguy_0925
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Nov 17 2018, 06:28 PM
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QUOTE(ThornsFC @ Nov 17 2018, 06:26 PM) Can't be an "error" when people were told the same thing from various official sources. Sometimes I can't help but wonder if some of you are employees or own shares of TM. First of all, this is not a fan club and we don't have to be nice to them as consumers to begin with, especially not when they are still practicing anti-competition tactics when they should've just adjusted the price for existing customers or give us lower price options without additional contract period. I have no interest at TM other than being a normal consumer like everyone here I am just speaking from the shoe of a normal employee as I do make mistakes in my job too
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coolguy_0925
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Nov 17 2018, 06:37 PM
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QUOTE(ThornsFC @ Nov 17 2018, 06:35 PM) You're missing the point, I don't think anyone is blaming the employees here, and they did not make mistake if they were just following orders. This was a conscious decision made by TM as a corporation to screw their customers, save your empathy for something else.Fuh...
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coolguy_0925
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Nov 17 2018, 06:41 PM
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QUOTE(mylinear @ Nov 17 2018, 06:38 PM) We all make mistakes. That is ok. Question is whether this was really a mistake by an employee, or was it a direction from management to do so. Then they claim it was a mistake. See my previous post for why it does seem to be a mistake from my point of view. Well let's see how the answered the Minister then For me we can just exercise our consumer power If tak suka, tukar Maxis is always there When all of us potong and changed to Maxis then they will feel the pain They don't feel it if we are bashing here or even Minister huu haa At the end you get just a standard explanation to close the case
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coolguy_0925
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Nov 17 2018, 06:49 PM
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QUOTE(annoymous1234 @ Nov 17 2018, 06:44 PM) Talk of switching is easy. Wait till u get the answer no port available or full port, then u will know Well... in this case then you got no choice right? When you have no choice, then your only choice is to live with TM (and keep complaning) lo
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