hey..thanks!

but seems like got lesser info than before

This is why a lot of people mad about it when they found out there are so many pricing for the same speed. Isn't this consider as illegal for not standardize the price / keeping users in dark in business point of view?

Anyone know any company practicing such thing like TM did? As far as I know there isn't any, but who knows...
If you don't mind paying such price, I suggest you walk into the nearest TM Point directly and demand for your turbo to be expedite ASAP! Usually it will take about 2 weeks time from the day you request with them. Make sure you note down the person who attend you, best is with their contact number so that when the time comes, if no turbo yet, then u know what to do~

Also lodge a report with MCMC & CFM might help a bit... Livechat I would say only helpful when you tell them you have lodge report with MCMC or CFM. Else it is just a waste of time by doing so~

https://www.lowyat.net/amp/2018/173483/unif...s-price-switch/

Now highlighted by the news page of the site.

Tomato does, so I plan to flash to DD-WRT first. I plan to carry Internet & HyppTV from router, via SG108E, on a single cable, to the D-Link on living room. Will try again later.

Well at least for this time they acted fast enough

Mistake happens just give them a chance for unharmful error like this

Cheers!

So, the issue is about Streamyx users. Supposed to give report next week. But already give report so soon. What could have been discussed or planned this fast? Nothing. Just take what has already been said and re-report it and say here is the response.

This is the usual answer just for the sake of answering, not actually addressing the issue. Everyone knows you cannot just replace copper with fibre infra as it takes time to do so. Everyone knows they have already said they will increase speed for Streamyx if possible. Everyone knows they will migrate Streamyx to Unifi if available.

Streamyx users mostly would have moved to Unifi if their area is covered. Even if not yet, they have the option to do so. Streamyx users would have upgraded their package if higher port speeds were available. Even if not, they have the option to do so.

The issue is for those who are not in Unifi area. The issue is for those who do not have higher speed ports. And mainly the issue is of Streamyx pricing which is high for the speed that is offered. The issue is Streamyx users wanting a reduction in price. 1M Streamyx cost RM110 while 100M Unifi costs RM129.

Not one word mentioned about pricing, which is the main issue.

It is hard to believe they don't understand what the users are asking for. It is hard to believe they are so ignorant. It is easier to believe that they are just brushing aside and ignoring what the real issue is  on purpose. It is easier to believe they are taking users and the authorities on a ride on the super highway...

Really? Have you found out the reason from them? Because of your price they don't want to give 8M? Like the turbo 500M instead of 800M? Any idea what is the selection criteria?

CnP

I think it started to happen after upgraded to turbo.

As I checked 3 routers of these, while the disconnection is happening, I tried to ping any local network devices work just fine. The problem is none of them, able to ping public IP.
Thus, I was assuming the problem is tm's side.
Last time I check, MCMC was still doing its duty as "counterpart" of local telco.

Hopefully the change of government will also adjust the way of how the agency reach against those telco.

lol just now live chat with cs , i keep asking the issue about 500 mbps package plan price , the cs keep moving the topic to avoid talking this thing. So awkward 

Hi, i have a question, when i inquire for time they told me i need to manually switch if i were to sign up myself, but they didnt tell me that the porting in needs as well, i just ported in today and now i want to terminate my unifi.

Is it possible to terminate at any tm point?

i was not aware of it

See here: https://blog.cloudflare.com/fixing-reachabi...1-1-1-globally/

Basically, 1.1.1.1 as an address is used for internal purposes before Cloudflare claimed it, if you can understand the article, and this creates many issues which is still occurring now as some websites and organisations, especially ISPs, are still using it for their own purposes.
Sounds like CPU Spectre mitigations issues. Try speed test with your high end tier desktop in Safe Mode with Networking and see if that makes a difference.

Feel like kena cheated said rm10 add on to unlock ultimate pack.

I'll contact TM at night to verified again.

When they called me they said it's rm60 discount rm50.

Now email state different.

Just contacted TM, it's correct charge overall. TM internal really complicated.

Initially I were on ruby plus pack which is Rm30. So upgrade to ultimate add on rm10 so total is rm40 per month.

When they called me is rm60, discount rm50. So I thought Rm30 ruby + rm10 ultimate.

When confirmation mail came they just state total bill is rm40. So description state rm20 discount. So it's rm60 - RM20 = rm40

So overall is correct la.