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I need a refund about unknown registration
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TSSMS99H
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Nov 1 2018, 06:02 AM, updated 8y ago
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New Member
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31-10-18 13:03:22 DiGi-Sarawak 0060149918077 00:00:02 Call-Voice RM0.15 RM7.46 31-10-18 13:04:16 DiGi-Central 0060163212021 00:00:02 Call-Voice RM0.15 RM7.31 31-10-18 13:05:26 DiGi-Sarawak 0060149918077 00:00:02 Call-Voice RM0.15 RM7.16 01-11-18 01:11:59 MOBLI SMS 03 7491 00:00:00 PremiumSMS-Purchase RM4.00 RM3.16 I want to know that I didn't subscribe anything then it telan my RM4 !! Please refund me the RM4 and close the subscription. HP number:0178521368 Top up money is more important than subscribe this thing. Attached thumbnail(s)
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engyr
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Nov 13 2018, 09:30 PM
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I didn't register but I was charged for Rm4 twice. How to get refund? Can hotlink help to settle it? Do I have to contact mcmc? This post has been edited by engyr: Nov 13 2018, 09:57 PM Attached thumbnail(s)
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darkterror15
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Jan 7 2019, 12:30 PM
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QUOTE(SMS99H @ Nov 1 2018, 06:02 AM) 31-10-18 13:03:22 DiGi-Sarawak 0060149918077 00:00:02 Call-Voice RM0.15 RM7.46 31-10-18 13:04:16 DiGi-Central 0060163212021 00:00:02 Call-Voice RM0.15 RM7.31 31-10-18 13:05:26 DiGi-Sarawak 0060149918077 00:00:02 Call-Voice RM0.15 RM7.16 01-11-18 01:11:59 MOBLI SMS 03 7491 00:00:00 PremiumSMS-Purchase RM4.00 RM3.16 I want to know that I didn't subscribe anything then it telan my RM4 !! Please refund me the RM4 and close the subscription. HP number:0178521368 Top up money is more important than subscribe this thing. yes i got charged 9 times from mobil sms 03 7491..i didnt receive the sms anymore bcuz i blocked the number but the charges still go thru.. apparently they dont need consent to charge u. stupid hotlink allowing those scam number to go through their system
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myself379
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Jan 7 2019, 01:48 PM
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This is the reply from one of the Customer Service, keep pushing the responsibility to us, the user, while we also the victim of the auto-subscription. Please provide the refund. #Hotlink
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syapl
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Jan 17 2019, 10:47 AM
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Same problem here, how can it auto subscribed without our permission??
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