Don't understand chinese but can this fit with a cover? The one I previously bought did not go well with the huawei case.

To date, 22 Nov. Almost 1 month.
No point to keep discussing get green or not.
Who accept will continue using or go SC already.
Who didn't, wont buy the phone at all.
Who buy and didn't accept try ask for refund.

If any product have major problem, it show on its first and second week.
That's the something preorder user who need to take and give.

other problem pop up...

https://drive.google.com/open?id=10UFk05xav...Y8hZsski0BrB1i0

i have enough with this phone....

Conlusion, huawei nowday done f*king good job. well done.

Huawei punya service centre people in Sunway i realized act like those dishonest and unfriendly salesperson that we use to encounter back in early 2000s at Sungai Wang when we buying our Nokia butterfly and Razr V3.

My Razr V3 'brand new set' was actually a water damage refurbished set back then and huawei workers reminds me of old times. Huawei really needs to do something or else definitely gonna die very soon.

always not to buy 1st batch of new phone no matter what brand

Does LG screen always have the problem?

Any news about huawei already fix all the prob in second batch?

Any huawei official store in Selangor or KL?
Bad experience from online store & random retailer.

Just left Klang Parade SC, was informed that my phone condition was not serious enough cos only can see under the dark. She took a phone out with condition even can be seen under day light. Even if I insist to change, I only allow to change by reparing the screen.

Sigh

Yes its on the right. The left one is Samsung S9.

Called up their contact centre to lodge a report. I will lodged CFM, MCMC if they refused to change for me.

the Berjaya girl said...only this month Huawei will do 1-1 exchange...after this period...they will just honor the warranty and do screen replacement...

i got the BOE version

Was told that they need submit for approval. So inspection and submit approval.

Update : received so called New Set without box with BOE screen. Checked running time already 21 hours. Guys how do I check if I receive a refurbished set?

I just went to the Penang's Pulau Tikus Huawei SC, their service is quite good, went in showed them the green screen problem, then they recorded my phone's IMEI and just asked me for my Name, Phone Number and Email, then they will contact me when my new 1-to-1 exchange phone is ready for collection. ETA 2-weeks time given.

I've asked them about is there any customers exchanged 1-to-1 and still having the same problem again, they said so far customers after exchanged for 2 weeks time and none of them returned to SC again, so far so good I guess.

Why don't go SC directly.?

Pre-order set. More green on the right side


Replacement set. More green on the left side


Both are LG batch 51. What were they thinking? Trying their luck?

Someone helped me to bring it to JB service center two weeks ago. They courier it back to Miri early this week. After all the troubles, still same problem. Totally lost confidence in this product.

Ya might try samsung flagship next round.
Anyways i saw from huawei china forum, they confirmed that lg no longer supply oled screen to huawei, so new purchased later on most will be boe screen.

Due to the boe limited manufacturing capacity, mate 20 pro is always out of stock worldwide... I saw some posted he fight for a week already still cant oder this phone.

Offcial statment so far no, but not really cover up now.

Ytd they hava fb live in huawei blow water group with manager or director in customer services . Even if screen not serious and u felt that it affected ur daily use.
Can always go back to sc to change for a new 1. Confirm will change for u.

According to him now is always exchange to new unit,  so far no repair done, and those old phone they will send back might claim compensation from screen supplier.

for me green screen doesn't ruin that phone but it does enlarge Poor After Sales and customer service image from Huawei.

planning to get either mate 20 pro or s9+ for wife. appreciate anyone here can point out points for me to consider.. mainly phone use for camera.