can pm me the country director fb/contact also? if it's convenient.

If permanently minor, I'm fine but this greeny thing will keep growing, no 1 knew how far it will go, I checked on the xda forum, some units gradually turn bad till med/full brightness also visible.

Wth urs really worst gg, if not mistaken u got from miri senheng right? I went to senheng they told me to liaised with HW SC

I'm in pavilion SC nw, 2 womans screwing them kaokao bout mate 20 pro lol

Same issues and the situation here quite heated up with the high tone lol, they asked me to leave the phone there and give me spare phone to use. No ETA given when will be new replacement ready.

They borrow me mate 9, but I declined afterwards realized that is better to use my previous phone as my storage data still available.

Woman with her daughter , the daughter phone's though , and afterwards another guy who had similar green issue. I felt so paiseh standing there hearing the conversation lol, the worker there patiently listen to the complain though

This post has been edited by Tr1Angel: Nov 8 2018, 03:49 PM

Quick update on my case,

They found a hairline scratches on my phone and refuse for 1-1 replacement , only screen replacement. Ytd I had contact with country director and this morning a lady called me while I otw to Pav SC, shortly after the lady liaised with the SC , they agree 1-1 replacement for me. Not sure what the ETA though but I'm glad they handle it promptly of my case.

Bad thing is.....car buntut kena bang while otw back from Pav

This post has been edited by Tr1Angel: Nov 8 2018, 04:56 PM

No idea as I used v carefully by cover it with hydrophobic cloth always. I'm waiting hao5D too, that y didn't bother to apply other overprice screen protector yet.

Nop , I think same as you as I told by them that I dont need to give those accessories/charger/box to them.

Kinda curious whether it's refurbish unit though lol

This post has been edited by Tr1Angel: Nov 8 2018, 06:09 PM

Ntg I can do against their policy unless I further stress them , as long as they honor the new device warranty and no green tint issue , I'm fine with it. I also back to my HTC 10 , gosh I cant get use to the 5.15 inch QHD LCD anymore lol

I bought my device in Senheng so not entitled of the refund. I ask the service center lady hand it back to me and took a few portrait of my baby girl in the SC, shortly after sent it to my wife before hard reset the device. The camera is awesome!

This post has been edited by Tr1Angel: Nov 8 2018, 05:54 PM

Senheng ss2 , there is another member here bought in miri. Cxxxxxx cant recall his nick.

Where did u bought? Go directly to SC , on the phone hardly solve this. Show them on the spot the green tint photo/proof.

Huawei business hour:
Monday-Sunday 11am-8pm.

We are from Huawei service centre. Your device is ready .

Can reach us for enquiry at 012-5699998.
Thank you and have a nice day.

Got this msg , will follow up tmr , if it is true then it's real fast

Lol lets see its new device/change screen , can verify the IMEI.

Im going to collect now , what u mean by 1 hour time lol

Took mine afternoon just now , confirmed host phone , written in service report. LG's screen , gonna monitor again.

This post has been edited by Tr1Angel: Nov 9 2018, 06:11 PM

whatsapp to u d , u off ur phone d ar? msg cant go thru lol

Im not exactly sure what it is , written here

Process status : Continue Repair

Repair solution : In-warranty Repair

Spare part used : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Product fault : color cast

Repair method : Host replacement