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 The iPhone XS / XS Max Discussion Thread | V3, Welcome to the big screens.

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ykgen
post Oct 31 2018, 09:46 PM

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QUOTE(screwedpeep @ Oct 31 2018, 07:55 PM)
Senheng called me today asked me to fork out another RM175 because the staff overvalued my phone. He claimed HQ inspected once again and said the HQ valued the phone at lower price.  How to deal with this? I’ve paid. Payment been charged. Invoice been issued. Now they’re pushing me to pay. There’s no TnC in my invoice saying I’m subjected to pay any additional fee upon another inspection after i paid.
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What is overvalue the phone? Senheng not selling at retail price?
sai86
post Oct 31 2018, 09:48 PM

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QUOTE(screwedpeep @ Oct 31 2018, 07:55 PM)
Senheng called me today asked me to fork out another RM175 because the staff overvalued my phone. He claimed HQ inspected once again and said the HQ valued the phone at lower price.  How to deal with this? I’ve paid. Payment been charged. Invoice been issued. Now they’re pushing me to pay. There’s no TnC in my invoice saying I’m subjected to pay any additional fee upon another inspection after i paid.
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just ignore, its their staff fault for not following their trade in valuing SOP. I gave, you inspect, you put a price, i agree, i trade in, you accept - close deal.

QUOTE(ykgen @ Oct 31 2018, 09:46 PM)
What is overvalue the phone? Senheng not selling at retail price?
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he mean the trade in phone and top-up i think

ykgen
post Oct 31 2018, 09:59 PM

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QUOTE(sai86 @ Oct 31 2018, 09:48 PM)
just ignore, its their staff fault for not following their trade in valuing SOP. I gave, you inspect, you put a price, i agree, i trade in, you accept - close deal.
he mean the trade in phone and top-up i think
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Lol.. ask senheng to fly kite la
attw
post Oct 31 2018, 10:01 PM

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QUOTE(screwedpeep @ Oct 31 2018, 07:55 PM)
Senheng called me today asked me to fork out another RM175 because the staff overvalued my phone. He claimed HQ inspected once again and said the HQ valued the phone at lower price.  How to deal with this? I’ve paid. Payment been charged. Invoice been issued. Now they’re pushing me to pay. There’s no TnC in my invoice saying I’m subjected to pay any additional fee upon another inspection after i paid.
*
That's not right. If the deal is done, just ignore them, otherwise you can tell them you want to cancel and demand a full refund.
deric79k
post Oct 31 2018, 10:03 PM

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hi any of you here using wireless charger here ?which brand? advice please
deric79k
post Oct 31 2018, 10:03 PM

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i saw apple recommend QI wireless charger? and also duo sim card , i trying fix in another sim card but can't .




This post has been edited by deric79k: Oct 31 2018, 10:05 PM
PlayMaker`
post Oct 31 2018, 10:04 PM

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guys wanna ask... sry if i ask a noob question...

what happen if i lost the phone which i just took a 2 years contract paying rm128 per month?

i need to pay maxis penalty for losing the phone? how does it work for such scenario?

deric79k
post Oct 31 2018, 10:07 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:04 PM)
guys wanna ask... sry if i ask a noob question...

what happen if i lost the phone which i just took a 2 years contract paying rm128 per month?

i need to pay maxis penalty for losing the phone? how does it work for such scenario?
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didn't you buy the insurance?
PlayMaker`
post Oct 31 2018, 10:09 PM

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QUOTE(deric79k @ Oct 31 2018, 10:07 PM)
didn't you buy the insurance?
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not entitled i think...

anyway can u help to answer my earlier questions pls? any idea?
Mackiddo
post Oct 31 2018, 10:19 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:04 PM)
guys wanna ask... sry if i ask a noob question...

what happen if i lost the phone which i just took a 2 years contract paying rm128 per month?

i need to pay maxis penalty for losing the phone? how does it work for such scenario?
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just continue pay what you are paying until contract over.
deric79k
post Oct 31 2018, 10:19 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:09 PM)
not entitled i think...

anyway can u help to answer my earlier questions pls? any idea?
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you are rent from maxis ?or buy instalment?
if is buy from installment than much easy , u can buy one new phone to use or use back your old phone .
If is rent think need pay back


PlayMaker`
post Oct 31 2018, 10:33 PM

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QUOTE(Mackiddo @ Oct 31 2018, 10:19 PM)
just continue pay what you are paying until contract over.
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means i can ask maxis to cancel my stolen sim card (together wit phone inside of coz), give me a new sim card with same number to put in any phone, continue paying rm128 for 2 years (this is my current contract), without paying any penalty, is my understanding correct?


QUOTE(deric79k @ Oct 31 2018, 10:19 PM)
you are rent from maxis ?or buy instalment?
if is buy from installment than much easy , u can buy one new phone to use or use back your old phone  .
If is rent think need pay back
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just a normal contract with 2 years contract only, not zerolution...
deric79k
post Oct 31 2018, 10:40 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:33 PM)
means i can ask maxis to cancel my stolen sim card (together wit phone inside of coz), give me a new sim card with same number to put in any phone, continue paying rm128 for 2 years (this is my current contract), without paying any penalty, is my understanding correct?
just a normal contract with 2 years contract only, not zerolution...
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means is one time pay off with 24 months contract .

than u just continue use the plan until 24 months only .
PlayMaker`
post Oct 31 2018, 10:44 PM

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QUOTE(deric79k @ Oct 31 2018, 10:40 PM)
means is one time pay off with 24 months contract .

than u just continue use the plan until 24 months only .
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yes bro... i paid maxis 5.4k with 2 years contract rm128... so i just wondering touch wood if my phone lost i will kena any penalty onot only...

i am ok to continue with the 2 years contract paying them rm128, just that i dunno is that ok for maxis to cut off that stolen sim card (bcoz phone got stolen liao) and give me a new sim card with same phone number, without kena any penalty only...
deric79k
post Oct 31 2018, 10:49 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:44 PM)
yes bro... i paid maxis 5.4k with 2 years contract rm128... so i just wondering touch wood if my phone lost i will kena any penalty onot only...

i am ok to continue with the 2 years contract paying them rm128, just that i dunno is that ok for maxis to cut off that stolen sim card (bcoz phone got stolen liao) and give me a new sim card with same phone number, without kena any penalty only...
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just walk in ask for a news card , tell them lost sim card only , they wont know which phone u lost lah ,

if me i will buy insurance , incase anything can claim .

jiaen0509
post Oct 31 2018, 10:49 PM

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QUOTE(screwedpeep @ Oct 31 2018, 07:55 PM)
Senheng called me today asked me to fork out another RM175 because the staff overvalued my phone. He claimed HQ inspected once again and said the HQ valued the phone at lower price.  How to deal with this? I’ve paid. Payment been charged. Invoice been issued. Now they’re pushing me to pay. There’s no TnC in my invoice saying I’m subjected to pay any additional fee upon another inspection after i paid.
*
What phone and how much? No such thing one. Ask the staff to responsible on it. Dont pay back.
kebeckham7
post Oct 31 2018, 10:52 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:44 PM)
yes bro... i paid maxis 5.4k with 2 years contract rm128... so i just wondering touch wood if my phone lost i will kena any penalty onot only...

i am ok to continue with the 2 years contract paying them rm128, just that i dunno is that ok for maxis to cut off that stolen sim card (bcoz phone got stolen liao) and give me a new sim card with same phone number, without kena any penalty only...
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aslong u pay 24 month already, no need to pay for penalty. and just go to maxis center tell them that u have lost your sim card and they will give you a new one with your old number.
PlayMaker`
post Oct 31 2018, 10:56 PM

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QUOTE(deric79k @ Oct 31 2018, 10:49 PM)
just walk in ask for a news card , tell them lost sim card only , they wont know which phone u lost lah ,

if me i will buy insurance  , incase anything can claim  .
*
QUOTE(kebeckham7 @ Oct 31 2018, 10:52 PM)
aslong u pay 24 month already, no need to pay for penalty. and just go to maxis center tell them that u have lost your sim card and they will give you a new one with your old number.
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THank you both
TOMEI-R
post Oct 31 2018, 11:23 PM

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QUOTE(PlayMaker` @ Oct 31 2018, 10:44 PM)
yes bro... i paid maxis 5.4k with 2 years contract rm128... so i just wondering touch wood if my phone lost i will kena any penalty onot only...

i am ok to continue with the 2 years contract paying them rm128, just that i dunno is that ok for maxis to cut off that stolen sim card (bcoz phone got stolen liao) and give me a new sim card with same phone number, without kena any penalty only...
*
Many purchase through zerolution and sell of their phones for cash while continue paying their montly installments. I think you get the idea if your phone is lost before you finished the contract.
screwedpeep
post Oct 31 2018, 11:29 PM

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QUOTE(ykgen @ Oct 31 2018, 09:46 PM)
What is overvalue the phone? Senheng not selling at retail price?
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The staff valued my iphone 8 64gb at RM1750. Now he suddenly wants extra RM175 because HQ said if got scratch, minus that value from full trade in price.

Thanks guys. I already argued with the staff that he already evaluated my phone on the spot and i accepted his price. Already told him I’ll bring this to tribunal pengguna. Suddenly wants me to pity him and he has to fork out that money to pay senheng.

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