Cancel Air Asia ticket, Medical issue Chat
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 Oct 16 2018, 10:19 AM
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#1
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Junior Member
67 posts Joined: Jan 2013 
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Long time ago can cancel without penalty if can provide medical proof.
Nowadays cannot, if wanna cancel still subject to penalties n administration fees even with proof of medical issues. Better to just claim travel insurance. |
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Oct 16 2018, 10:23 AM
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#2
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Junior Member
67 posts Joined: Jan 2013
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QUOTE(Duckies @ Oct 16 2018, 10:20 AM) But only cancel for that particular person with medical issue? Sigh it was a 3 person flight but one kena medical issue. for the 1 person with medical issue. At least can get back refund for 1... Also didn't buy the travel insurance...>.<  No travel insurance then c'est la vie , too bad lor. |
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Oct 16 2018, 10:33 AM
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#3
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Junior Member
67 posts Joined: Jan 2013
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QUOTE(Duckies @ Oct 16 2018, 10:32 AM) Relationship proof documents? What's that? What kind of document to proof I am my mom's son and my sister is my mom's daughter? Birth certificate  Serious Illness / Injuries Credit Account (Sub Category 1: Others) (Sub Category 2: Serious Illness / Injury) UNFIT TO TRAVEL A medical certificate from a certified medical practitioner. Relationship proof documents are required if cancellation includes the travelling companion who is an immediate family member*. Subject to cancellation fees. |
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