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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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linkinstreet
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Oct 31 2020, 09:34 AM
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Red Bull Addict
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QUOTE(rip_code @ Oct 31 2020, 09:18 AM) Mine currently down. Ampang Dagang Haha I was just about to ask the same thing. Taman Dagang as well. LOS red on my Modem and thing is, it happened the same time as a piece of heavy stuff happens to fall on my fibre leading to the modem. I thought the fibre was internally decapitated. Called TIME and they said it was an outage starting from around 8.30ish Thank god I still retained my UNIFI for UnifiTV + BBC This post has been edited by linkinstreet: Oct 31 2020, 09:35 AM
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linkinstreet
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Oct 31 2020, 10:24 AM
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Red Bull Addict
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QUOTE(rip_code @ Oct 31 2020, 10:21 AM) Called CS right away and they said fibre need to be replace. However as of 10AM service back to normal. Mine and neighbour is still down sadly  EDIT: Finally came back up again. Thank god This post has been edited by linkinstreet: Oct 31 2020, 01:14 PM
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linkinstreet
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Oct 12 2021, 05:14 AM
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Red Bull Addict
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This is a weird one. After getting a new IP, my TIME Home Broadband can't route to my office anymore. Funny thing is, my office is also using TIME. Both sides when trying to traceroute would like just found a dark hole and can't proceed.
Funny thing is, any other ISP can see either one (my house and my office) fine. So right now I have an issue that I can't connect to any system that is hosted on my office's server unless I use my telco's connection. And the phone coverage in my area sucks.
I think I will reboot my modem untill I get an IP range that can see my office's IP again
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linkinstreet
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Oct 27 2021, 07:24 AM
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Red Bull Addict
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Anybody having issues with connecting to Google DNS (8.8.8.8) on TIME? I can't connect to the DNS either from my office or home, both on TIME. I can connect to it via other ISPs.
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linkinstreet
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Oct 27 2021, 07:47 AM
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Red Bull Addict
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QUOTE(Demon_Eyes_Kyo @ Oct 27 2021, 07:36 AM) yup same, im getting a lot of timeouts on google dns. Northern region here. Thanks. Thankfully 1.1.1.1 still works.
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linkinstreet
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Oct 27 2021, 09:30 AM
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Red Bull Addict
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QUOTE(Lembu Goreng @ Oct 27 2021, 09:16 AM) having google DNS issue here too is this only impacting TIME? No such issues when i tested on other ISPs. So yeah only TIME for now
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linkinstreet
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Oct 28 2021, 11:47 AM
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Red Bull Addict
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QUOTE(austinjklim @ Oct 27 2021, 07:40 PM) Anyone having google service disruption here, loading youtube thumbnail slow or pinging to google.com gives higher than usual ping or even packet loss? A number of us have it since very early morning yesterday, but mine is okay now
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linkinstreet
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Jan 25 2022, 09:11 PM
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Red Bull Addict
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QUOTE(rezzorix @ Jan 25 2022, 04:50 PM) How can I create/open a support ticket with TIME without going through this stupid chatbot? https://www.time.com.my/talk-to-us
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linkinstreet
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Sep 28 2023, 04:03 PM
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Red Bull Addict
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Ah nice, TIME offered me RM119 for 500Mbps instead of RM139 if I renew my contract, and it's throughout the two years of contract.
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linkinstreet
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Sep 28 2023, 06:18 PM
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Red Bull Addict
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QUOTE(ronnie @ Sep 28 2023, 05:51 PM) your existing speed is 100Mbps ? Nope. I am already 500.
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linkinstreet
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Sep 28 2023, 08:44 PM
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Red Bull Addict
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QUOTE(blacktubi @ Sep 28 2023, 08:12 PM) Where do you find this? There's nothing on my selfcare portal and my contract has ended for a year.  It popped up when I logged into selfcare earlier today. I was also surprised about it
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