Hi,

Yes lately we notice there are increasing complaints on this issue.

Symptoms Observed :

Power & Globe (Internet) indicator are both green, but unable to browse Internet, it just hangs.
No issue on Huawei HG8240H ONU.

Resolution :

Upgrade the Dlink DIR850L router to latest TIME firmware, v2.08TT .
You can use the easiest auto way to upgrade. If it fails, then you can drop me an email, I will send you the firmware & guideline.
If you feel not confident to do it, you may call 1800 18 1818, and SI will install for you.

Reduce the occurence but we still notice intermitent session hang.

Thanks.