Hi, I'm looking for 100Mbps time subs, may I know if your's is 100mbps?

Another question is, is there a cost for transfer ownership if I plan on doing so in the future?

This post has been edited by leovyner: Jan 10 2019, 03:15 PM

I'm facing no Internet access to here in cyberjaya. Guess it's the service itself having problem then.

Whats the SOP for getting refund of credit after account ownership transfer?

I clearly remember the steps on transfer ownership. login selfcare>transfer ownership to start process. There it asked me to pay rm100 and asked for my bank details saying it will refund any excess post account transfer citing 90 days period.

Ive contacted live chat multiple times during the 90 days all said "refund is processing, may take up to 90 days". So I quiet lah. Now, it has been well over 100 days now yet my refund still nowhere to be seen. Contacted live chat again they told me I never submitted refund form, how to process.

what bullshit is this? You guys have to submit refund form as well ah after transfer? Then whats the point of asking my bank account details in the transfer process?

most dissappointing thing is only after 90 days period u tell me need submit form. why not since first time contact live chat? I dont event want to talk about what happened during the transfer. took almost a month to just process. is it so hard?

This post has been edited by leovyner: Oct 14 2020, 02:20 PM