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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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leongsem
post Oct 8 2018, 11:12 AM

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Hi, I still have contract with time until mid of Jan 2019.
Currently I am using RM149 100Mbs package.
What they offer is RM139 500Mbs now.

If I opted to change to RM99 100Mbs, how is my contract, will it auto renew to another 24 months?

If yes, if I change it on jan 2019, from RM139 to RM99, will I get a contract with them again?

I do not need any router from them as I am using Asus RT-AC1200G
leongsem
post May 31 2022, 08:10 AM

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now time start support terrace house in penang?
leongsem
post May 31 2022, 11:44 AM

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QUOTE(FusionXY @ May 31 2022, 11:26 AM)
Limited for now.
*
at least is a good start
leongsem
post Nov 17 2025, 03:58 PM

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my contract end yesterday with 200mbs speed for RM99
I wish to renew my contact for higher speed, they told me they only have RM10 rebate promotion for existing plan, so cannot upgrade to me....... not flexible at all
leongsem
post Nov 21 2025, 09:17 AM

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QUOTE(westlife @ Nov 20 2025, 04:21 PM)
wow.. meaning i will face the same issue.

my contract is ending on 15 dec which i am excited about it becos my primary goal is to downgrade to rm99 200Mbps plan.
(currently on rm139 600Mbps which is a waste of money to pay such amount for fibre bb nowadays).

i think u have to downgrade ur plan before u can ask for any recontract promo i think.

as per the previous retention dept lady in touch with me. I will call back on 14 dec to check for downgrade and at the same time see if there is any chance to get discount if recontract once downgraded. tongue.gif

becos the previous call, the lady said i had 6 months free voucher to recontract for existing 600Mbps but not for 200Mbps.
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actually i want to upgrade my plan from 200mbps to 500

but they do not have that option, they just give me rebate RM10 so I just need to pay 89+6%

i even told them if I want to renew contract for 2 years, can I get better offer without change a router, cs said no

time wasting for the chat

few days later I get a email from them, i can upgrade my plan to 600 for free for 6 months, after that can go back to 200 but I saw the TNC a lot of clause, so I din contact them for further action
leongsem
post Nov 21 2025, 01:50 PM

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QUOTE(westlife @ Nov 21 2025, 11:35 AM)
Ic.

My goal is to downgrade plan so once I upgraded to 200Mbps if there is any promo I will consider if no I will just  stick to no contract 200Mbps at rm99 which I am ok also. Since already save rm40 per month comparing to now.
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i need to tie one year contract to get RM10 rebate per month
leongsem
post Nov 28 2025, 01:43 PM

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QUOTE(Autocountstick @ Nov 28 2025, 11:46 AM)
Hi bro, my contact also end. previous with RM10 rebate become RM89. for the RM10 rebate again, you call the cs? or they offer you? Thanks
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i contact them using chat, wait for few minutes there


 

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