your building management already sign the agreement form from TIME? (To allowed them to install fiber infrastructure). My building management already sign the form and pass back to TIME on mid of Sept 2018, according to the in charge person (TIME), most likely they will take 9montsh to 1 year to install the fiber at my area, the reason given - they have too many projects on hand, all of them have to queue up and finish 1 by 1....

guys, usually how long TIME take to install the fiber in your area (not your home, but to your apartment/condominium). My apartment management already signed the agreement form on Sept 2018 (to allowed Time to install fiber), but no news until now...i even tried to check with TIME in-charge person on Nov 18 (i believe so, because the agreement form stated his name), he told me at least need 9 months...is that true? And i try to follow up with him again on 2019, but he don't want to reply me anymore

we are still suffering with Streamyx here T.T

thank you.

3 months still ok, my case is almost 4 months already, but nothing happen...as i know not even come to perform site survey in my apartment yet...

Hi Bro,
do you have any inside news regarding the progress or ETA for TIme fiber installation in Pangsapuri Segar Jaya, Jalan Bagan Lalang, Butterworth, 13400, Penang? thank you

pls pm me, thank you

just to share my case....my Pg apartment management signed the installation agreement on Sept 2018 (when we handover the form, they told us we will get the installation done by 6-9 months time)....but nothing happened until now...the reason given was they have to wait nearby other apartment to sign as well...and the "nearby" apartment only signed on Aug 2019...then they (TIme) told us to wait another 6-9 months again, but no promise...what a joke!!!!!!!!!

This post has been edited by kskoay: Oct 31 2019, 07:11 AM

your case is 10times better than me! my management office sign the agreement form on Sept 2018, TIME project team told us will get it done in 6-9months...by mid of 2019 they told us nothing been done yet and the reason was they have to wait for other building (nearby) to sign the agreement form! Fine! On Aug 2019, we get to know that other building also signed the form on July 2019, and the project coordinator told us they will get it done by 6-9months of time started from Aug 2019! on Jan 2020, we follow up again with them, and the answer is - they just confirmed their contractor and they still need to do planning and submit for approval! which mean we are not going to get it so soon (this time they not willing to provide any timeline for project completion) WTF, then what happen between Aug2019 until Jan 2020? i would say their service is super slow and lousy! currently we are still suffering from the stupid streamyx, if we have other Internet solution then we are not going to wait for them!

checked with TM few months back...the answer is "No"

Hi bro, actually these routers (upgrade package) running with TIME customize firmware or no different compare to those selling outside? thank you.

Hi guys, Time came to pull the fiber on the past Tuesday (4 aug), they spend almost full day at the front of the guard house. But after Tuesday, no more activity....based on your experience, how soon they will finish the work and allow for registration? Once registered, usually how long the process will take for them to come in for house installation? Thank you

if you plan to purchase for new 1, better go for AX series (WIFI6). I bought Asus RT-AX3000, even though Time still not ready at my area

Where area you stay in pg? I’m still waiting for them...

I stay in Butterworrth, we signed the agreement form on 2018, but they only started the fiber pull outside from our guard house on last week, hopefully can get it before end of this month

you can ask your management office to submit the request to TIME, then is up to them to decide if they have plan to extend the network to your area.

You have to ask your building management office to send an official request to Time. But I’m not sure how in detail...perhaps you can try to check with jjj2

On 4th Aug, Time came in my apartment to carry out the fiber lay (from outside manhole to internal building), fiber termination completed in internal building as well... according to then (on Aug), currently they cannot proceed further as this project still pending JKR approval....now already more than 1 month still no update from Time....

guys, usually how long it need to take for JKR to approve? What will be the next after this? (before we can apply for it) In fact, we are not sure when Time submit the request to JRK....initially i though Time only can start the project once all request has been approved??

thanks....

imagine we wait for this since we signed the agreement form from 2018 Oct until now....in return, all the info we received is getting more disappointment...

Get prepare to wait for super long time even after your management signed the agreement form! We signed with Time on 2018, still get nothing until now!

They give a lot of excuses, always say waiting this, waiting that, already more than 2 years, we still get nothing, still suffering from stupid streamyx

Initially told us, after signed we will get the service in 6 - 9 months time, what a lame answer!

This post has been edited by kskoay: Oct 14 2020, 07:57 AM

I have to bring up my case again....my building management office signed the agreement form with Time on 2018, we get noting until now (already more than 2 years)....the latest feedback is still pending for JKR approval...they keep on giving us empty promise!

No unifi at my place, we are still suffering from streamyx....