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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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conan1
post Apr 16 2019, 08:40 PM

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Oug parklane down
conan1
post Apr 16 2019, 10:10 PM

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Oug parklane up and stable for now
conan1
post Apr 25 2019, 11:58 AM

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hi all. can anyone help me?

i rented at oug parklane aptment and contract with time. however the owner decided to sell the house thus i need to relocate. my contract still have until oct 2019.

question is, can i relocate time without having to renew the contract? i dont want to renew 2 years contract. well im planning to survey within oug parklane since i have kids and babysitter.

anyone know the procedure? for relocate any other fees?
conan1
post Apr 25 2019, 02:40 PM

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QUOTE(WaCKy-Angel @ Apr 25 2019, 12:01 PM)
Should have no problem to relocate without extending contract, provided your new place has coverage.
If no coverage you may try to get termination without penalty (I know Unifi can, not sure about Time).

You may try to contact Time to check about termination due to relocation to area without Time coverage.
*
noted with thanks smile.gif
conan1
post Apr 25 2019, 02:41 PM

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QUOTE(jjj2 @ Apr 25 2019, 12:49 PM)
Hi,

For Relocation (Outdoor), please kindly fill up the form located here :

CODE
https://modification.time.com.my/


Choose Relocation, under Modification Type. Relocation Fee of RM120 will be charged into your next bill.

* Relocation will not renew your contract, you can continue your contract for remaining months.

Thanks.
*
Hi, If I choose other places that do not have times coverage, do i get penalty instead?
plus my contract balance just less than few months away sweat.gif
conan1
post Apr 26 2019, 09:32 AM

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QUOTE(jjj2 @ Apr 25 2019, 05:18 PM)
Hi, yes you need to pay penalty of RM500.

Since your contract is few months more, just choose whichever is lower.

* Note that Service Termination needs 1 month advance notice.
*
hi thanks for your help smile.gif
conan1
post Jul 14 2020, 08:31 PM

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Bilaaaa daaaaa mau pulihhhhhhh
conan1
post Jul 14 2020, 08:56 PM

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anyone service already recover?

oug parklane still down. haih
conan1
post Jul 14 2020, 11:11 PM

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QUOTE(juvaan @ Jul 14 2020, 10:52 PM)
praise the lord, ara damansara up and running
*
Recover and back to normal?
conan1
post Nov 10 2021, 03:44 PM

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hi guys. appreciate your help.

i will end my time fiber by end of the year due to relocation. already submit the form needed via online. do i need to return any modem or etc to time fiber center?

ps : already beyond 24months contract period.
conan1
post Nov 12 2021, 10:20 AM

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QUOTE(jjj2 @ Nov 12 2021, 10:13 AM)
No need return at this moment of writing.

Thanks.
*
thanks rclxms.gif
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