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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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angeldothack
post Jan 17 2019, 05:32 PM

Ore.?
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QUOTE(jjj2 @ Oct 26 2018, 09:33 AM)
Dlink as PPPOE dialer connected to ONU, considering stability, TIME's policy for troubleshooting later & customer's unit existing cable design.

1st Node of Deco is linked via old Cat5e cable which we cannot do anything. House size approx 4500 sq.ft.
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Hi, since you are an authorized Time installer, can I ask a few questions?

Did you know if we can use other device as the dialer instead of the provided ones? Such as routers/firewall device that can do PPPoE dialing?

What's Time policy if we used the connections as a host to provide service to our customer, do you think they will terminate the line?

Thanks
angeldothack
post Jan 18 2019, 09:32 AM

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QUOTE(jjj2 @ Jan 17 2019, 06:16 PM)
Hi, yes you can use your own devices such as Routers, Firewall, Managed equipment etc to perform the dialing.
But TIME will not support on those equipment or any issues that may arise from those devices.

What do you mean by "host" ? Are you reselling the service to your customers ? If so, you are not allowed to do that.

Thanks.
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Noted on the equipments.

Not resell the line itself, but if we are to provide web hosting using the line for others. Is it against the ToS?
angeldothack
post Jan 18 2019, 12:09 PM

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QUOTE(jjj2 @ Jan 18 2019, 11:01 AM)
Hi,

You may read more details here.
https://www.time.com.my/terms-and-conditions

Thanks.
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Thanks. For anyone else that wants to know if Time permits the use of business-related activities, here's the relevant item from the documents.

Under Home Broadband Services ToS (https://www.time.com.my/sites/default/files..._18June2018.pdf - link may changed with updated ones)

QUOTE
4.2 Right to use the Service. The Service is made available to you for your and your household’s own use only. You should not use the Service for any trade, business or profession. You are resposible for how the Service and the Service Equipment are used. Your use of the Service shall at all times be in accordance with the
Applicable Law, and is subject to your compliance with Clause 4.1 General Terms.


And here's the relevant item from 4.1 General Terms (General ToS https://www.time.com.my/sites/default/files...AL_4Sep2018.pdf - link may changed with updated ones).

QUOTE
4. CUSTOMER’S RIGHT TO USE THE SERVICE.
4.1 General. Unless otherwise expressly agreed in writing or as specified in the applicable Service Schedule, Customer may only use the Service in accordance with Applicable Law and for its own use only, and is neither permitted to sell, resell, hire, lease (including sublease), licence (including sub-licence), rent, offer, provide or sub-provision the Service, the Service Equipment or any portion thereto whether for consideration or otherwise to any third party nor use the Service for any fraudulent, unlawful, illegal or improper purpose or in breach of any applicable laws and regulations (local and international), including tampering, altering, adjusting, removing, diverting or
affecting the Service or the TIME Network.


The term You should not use the Service for any trade, business or profession is very broad and vague and thus anyone who uses the service to do dropship, online e-commerce business or even work from home (profession?) is not allowed to use the service.

The only reason I'm asking is because aside from using a datacenter to host servers, Time service is really another option to consider (in a bandwidth context alone - for other reason to use a datacenter (redundancy, power backups, etc) is not our concern) and the fact that they can give 500Mbps bandwidth at the price of Rm139/mth (for comparisons with datacenter pricing - a dedicated bandwidth of 1Mbps usually cost Rm20 for local connections, and Rm150 for international connections) but since it's not even permissible to use it for other activities than own use than it's a no-go.

Thanks for the clarification.

p/s: and the fact that even the legal documents contains a typo, I wondered if the document is being enforced at all or not

 

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