TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Jan 29 2019, 10:03 AM
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#1
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru  
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Hi,
I am using Time provided Dlink router DIR-850L. It is hangs quite few times and it always required to manually reboot the router before the internet is back online. Your technical support has replaced a new router same model but the same issue still occurred. Do you have any solution? |
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Jan 29 2019, 11:12 AM
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#2
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(jjj2 @ Jan 29 2019, 12:01 PM) Hi, please kindly let me know the firmware version ? It is running the latest firmware version provided by your technical team. Thanks.  The router was just replaced 2 weeks ago. |
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Jan 29 2019, 09:26 PM
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#3
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(jjj2 @ Jan 29 2019, 02:12 PM) Please confirm it's running v2.0.8TT It already hangs 3rd time this week. Thanks. Do you have any solution? Attached thumbnail(s) 
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Jan 31 2019, 05:12 PM
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#4
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(dingbing @ Jan 31 2019, 02:17 PM) Can upgrading firmware resolve frequent DC issue? Using DLink and Time support says will send local contractor to upgrade firmware. No. It will not resolved the issue. Mine event change the new router same model, is still the same. |
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Jan 31 2019, 05:14 PM
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#5
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(jjj2 @ Jan 31 2019, 02:25 PM) Not 100% but reduced the freezing issue after the last year bandwodth upgrade. Totally not working. My router still keep freezing.Thanks. |
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Jan 31 2019, 08:19 PM
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#6
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(jjj2 @ Jan 31 2019, 08:34 PM) Can you screenshot the firmware version? Which package are you on ? Attached thumbnail(s) 
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Jan 31 2019, 08:22 PM
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#7
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(adrian27my @ Jan 31 2019, 09:19 PM) |
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Apr 16 2019, 08:33 PM
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#8
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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Larkin, JB also affected.
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Apr 16 2019, 09:22 PM
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#9
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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Larkin, JB just up also. Pretty slow like snails.
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Jul 8 2019, 06:29 PM
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#10
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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Anyone facing internet speed extremely slow issue(JB area)?
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Nov 29 2019, 11:41 PM
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#11
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(usmyguy @ Nov 29 2019, 02:41 PM) How to file a complaint with the government? You can submit your complaint to MCMC.This is regarding to TIME never respond to my complaint. https://www.mcmc.gov.my/make-a-complaint/complaint-circle |
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Sep 30 2020, 09:42 AM
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#12
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Junior Member
45 posts Joined: Jul 2008 From: Johor Bahru
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QUOTE(FusionXY @ Sep 29 2020, 10:41 PM) You want to terminate and sign up a new line at the same house? I am interested also.Thanks. How long is the process? |
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