Aug 10 2020, 11:03 AM
QUOTE(helob @ Aug 3 2020, 12:56 PM)
Trying to terminate my account but has problem using the Terminate Service form at https://pleasestaywith.time.com.my/.
I have tried several times submitting the completed form and each time I live chat but always told that there never receive termination request. What is the best way to ensure Time terminate my subscription. (Still on contract till Jan 2021 ).
Reasons for termination:
My whole family has been in Melbourne since Jan 2020 with the Covid-19 lockdown. Not sure when we can return to KL. Has ask for account suspension but was told not possible. Been paying monthly but not using/login since Jan.
hello, have you tried contacting their CS? They have assisted me on termination request.I have tried several times submitting the completed form and each time I live chat but always told that there never receive termination request. What is the best way to ensure Time terminate my subscription. (Still on contract till Jan 2021 ).
Reasons for termination:
My whole family has been in Melbourne since Jan 2020 with the Covid-19 lockdown. Not sure when we can return to KL. Has ask for account suspension but was told not possible. Been paying monthly but not using/login since Jan.
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