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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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Pugface
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 Nov 4 2018, 08:23 PM
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Hi guys. New to TIME internet. My router LOS started blinking and PON stopped blinking all of the sudden. Tried reset everything and nothing works.
Called customer service and was told its the optic issue here either in my unit or building. This isnt the first time. The first time was faulty fiber cable in building or something.
Texted my new neighbour that is also using TIME but his are doing fine.
What can i do to do some self diagnose now? In hope to fix it now. Its sunday night man...
Appreciate any advice.. Thanks all
This post has been edited by Pugface: Nov 4 2018, 08:24 PM
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Pugface
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Nov 4 2018, 08:55 PM
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QUOTE(jjj2 @ Nov 4 2018, 08:45 PM) Hi, If your LOS indicator is blinking in red, it means your fibre reading is out of its operating range/loss of signal...this is usually caused by faulty cable, faulty fibre connector, faulty splitter, cable damage etc... Sorry to say that there isnt much you can do except trying to unseat the fibre connector and gently insert it back....hoping it was caused by connector loose issue... else you have to wait for SI to come over to rectify tomorrow. Thanks. Sigh thank you very much. I am guessing the yellow optic cable. Where can it be purchased? I stay nearby a mall. Kinda need the internet by tonight. I also rolled it up recently and tied with cable tie. Didnt have any issue until just now so i am guessing it isnt caused by that? |
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