Oct 2 2020, 09:48 PM
QUOTE(mindwarpe @ Oct 2 2020, 09:16 PM)
Same here, kota damansara. Down from afternoon til early next morning settle.
Working from home so need to take half day off.
asked timechat for compensation, they just paste the terms and conditions,
I wrote to SKMM/MCMC (the aduan site) , today afternoon TIME called me back regarding that report and explained basically the same shit what livechat pasted to me. TIME explained some underground cable damaged so not their problem. Not gonna compensate. You are paying for monthly subscription and not by pay per use.
https://www.thevocket.com/bagaimana-tuntut-...gguan-internet/
U guys think can get rebate like TM?
I'm not sure want to open back the MCMC case or just forget bout it.
Lost half day pay and plenty of angry phone calls from colleagues and bosses.
KPI affected , might not get bonus end of month. who compensate?
What you guys think?
Unless you got SLA agreement like banks etc which cost thousands and thousands, they will not compensate you.Working from home so need to take half day off.
asked timechat for compensation, they just paste the terms and conditions,
I wrote to SKMM/MCMC (the aduan site) , today afternoon TIME called me back regarding that report and explained basically the same shit what livechat pasted to me. TIME explained some underground cable damaged so not their problem. Not gonna compensate. You are paying for monthly subscription and not by pay per use.
https://www.thevocket.com/bagaimana-tuntut-...gguan-internet/
U guys think can get rebate like TM?
I'm not sure want to open back the MCMC case or just forget bout it.
Lost half day pay and plenty of angry phone calls from colleagues and bosses.
KPI affected , might not get bonus end of month. who compensate?
What you guys think?
The only way I could think of is have a backup connection.
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