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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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Lostkernel P
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 Jan 17 2022, 06:59 PM
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New Member
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QUOTE(rezzorix @ Jan 16 2022, 09:39 PM) I experience very bad ping to servers in Europe in the past 48 hours (since Saturday). Here an example of 1 server that I monitor for reference reasons; usually the ping average is between 200-400ms, but especially this weekend it is 4000ms++  Anyone else experiencing the same? Yes, the same here and indeed started Saturday afternoon. Now it's almost impossible to reach some European sites during the afternoon.... Has anyone complained it to TIME? |
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Lostkernel P
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Jan 17 2022, 07:34 PM
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New Member
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QUOTE(rezzorix @ Jan 17 2022, 07:11 PM) Sitting in chat with their chatbot... waiting for a real person ...  I did try for a while to get an agent and gave up... Just sent an email to the Customer Support. |
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Lostkernel P
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Jan 18 2022, 10:24 AM
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New Member
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QUOTE(rezzorix @ Jan 17 2022, 10:52 PM) VPN is not the solution... if at all a temporary one for some people, but not for all if you require to have direct connectivity to a specific server e.g. through that servers VPN  I am still curious whats causing this bad connectivity at the moment... anyone an idea? Agreed, VPN is not the solution and TIME must fix the issue. The only plausible explanation is a routing configuration from TIME or from one of their connectivity partners. |
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Lostkernel P
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Jan 18 2022, 07:51 PM
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New Member
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QUOTE(rezzorix @ Jan 18 2022, 05:02 PM) Here an updated monitor chart from the past days...  Interesting pattern is that it gets better each day from around 05:00AM and then goes bad again from around 10.15AM onwards (Malaysia Time, GMT+8)... Puzzling... |
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Lostkernel P
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Mar 21 2023, 08:04 AM
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New Member
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QUOTE(Himekaido @ Mar 21 2023, 04:23 AM) Does anyone here having issue with International connection with Time especially to US and EU? FTP connection to Europe quite slow this morning. |
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